magistrsko delo
Ana Rabzelj (Avtor), Lea Šugman Bohinc (Mentor)

Povzetek

V magistrskem delu raziskujem vlogo prostovoljcev v procesu podpore in pomoči v kriznem centru za otroke in mladostnike (KCM). V teoretičnem delu predstavim sodobno paradigmo socialnega dela z otroki in mladostniki, natančneje, primere dialoških alternativ ustaljeni pogovorni praksi pri delu z otroki ter koncepte socialnega dela z mladostniki. V nadaljevanju se osredotočim na proces podpore in pomoči v KCM, zatem pa se usmerim k prostovoljstvu in predstavim tudi program prostovoljstva v KCM Krško. Opravljena raziskava je kombinirana, a pretežno kvalitativna, z izjemo kvantitativnega dela, ki obsega anketni vprašalnik. V sodelovanju s KCM Krško sem opravila skupno šestnajst individualnih polstrukturiranih intervjujev s strokovnimi delavkami, prostovoljci ter z otroki in mladostniki. Rezultati raziskave kažejo, da delovanje prostovoljcev v KCM pomembno prispeva k bolj kakovostnemu procesu podpore in pomoči. Ključne ugotovitve raziskave so naslednje: v primerjavi z znanjem prostovoljca imajo nekoliko večjo vrednost njegove osebn(ostn)e lastnosti; delovanje prostovoljcev v KCM predstavlja velik doprinos predvsem k sprostitvi otrok in mladostnikov ter njihovi razbremenitvi v procesu spoprijemanja z različnimi izzivi in stiskami; za kakovosten proces podpore in pomoči je pomembna osebna rast prostovoljca. Raziskava pokaže na potrebo po določenih spremembah, predvsem možnost vključevanja prostovoljcev v strokovna izobraževanja. Strokovne delavke se zavedajo finančnega vidika kot oteževalnega dejavnika izvedljivosti omenjene spremembe in predlagajo, naj Ministrstvo za delo, družino, socialne zadeve in enake možnosti razišče možnosti dodelitve dodatnih finančnih sredstev CSD Posavje z namenom organiziranja aktivnosti in izobraževanj za prostovoljce, kot tudi za izvajanje aktivnosti, namenjenih promociji programa prostovoljstva v KCM Krško.

Ključne besede

krizni centri;otroki in mladostniki;socialno delo z mladimi;prostovoljci;besedni pogovor;dialoške alternative;prostovoljstvo;Krizni center za otroke in mladostnike Krško;

Podatki

Jezik: Slovenski jezik
Leto izida:
Tipologija: 2.09 - Magistrsko delo
Organizacija: UL FSD - Fakulteta za socialno delo
Založnik: [A. Rabzelj]
UDK: 364.4-053.2/.6
COBISS: 247815171 Povezava se bo odprla v novem oknu
Št. ogledov: 166
Št. prenosov: 38
Ocena: 0 (0 glasov)
Metapodatki: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Ostali podatki

Sekundarni jezik: Angleški jezik
Sekundarni naslov: The Role of Volunteers in the Process of Support and Help in Crisis Centre for Children and Adolescents
Sekundarni povzetek: In my master’s thesis, I examine the role of volunteers in the process of support and assistance in a crisis centre for children and adolescents (KCM). In the theoretical part, I present the contemporary paradigm of social work with children and adolescents, more specifically, examples of dialogic alternatives to conventional conversational practices when working with children as well as key concepts of social work with adolescents. I then focus on the process of support and assistance in KCM before turning to volunteering and presenting the volunteer programme in KCM Krško. The research conducted is a mixed-methods study in which qualitative approaches predominate, complemented by a quantitative component in the form of a questionnaire. In cooperation with KCM Krško, I conducted a total of sixteen semi-structured individual interviews with professional staff, volunteers, children and young people. The results of the survey indicate that the involvement of volunteers in KCM contributes significantly to improving the quality of the support and assistance process. The key findings of the survey are: Compared to the volunteers’ knowledge, their personal qualities have a slightly higher value; the involvement of volunteers in KCM is an important contribution, especially to the relaxation of children and young people and to their relief in coping with various challenges and difficulties; the personal development of volunteers is important for a high-quality support and assistance process. The study points to the need for certain changes, in particular the possibility of involving volunteers. Professionals are aware of the financial aspect that complicates the feasibility of this change and suggest that the Ministry of Labour, Family, Social Affairs and Equal Opportunities should consider the possibility of allocating additional financial resources to CSD Posavje to organise activities and training for volunteers and to implement activities to promote the volunteer programme in KCM Krško.
Sekundarne ključne besede: social work with children and adolescents;verbal conversation;dialogical alternatives;volunteering;Krško Crisis Centre for Children and Adolescents;
Vrsta dela (COBISS): Magistrsko delo/naloga
Študijski program: 0
Komentar na gradivo: Univ. v Ljubljani, Fakulteta za socialno delo
Strani: 206 str.
ID: 26508905