ǂThe ǂperspective of business process outsourcing in Slovenian organizations

Abstract

Business process management (BPM) and business process outsourcing (BPO) play an important role in organizations helping them ensure competitiveness and competitive advantages and increase efficiency and effectiveness. Our study analyzes the role of outsourcing in Slovenian organizations. Data was obtained through a survey and interpreted with descriptive statistics, frequency statistics and Wilcoxon's signed ranks test. According to the results of statistical analysis there is 95% reliability that the degree of outsourcing of business processes in Slovenian organizations will increase and this applies to most business processes. Thus we can conclude that Slovenian organizations are following the trends in global markets and are adjusting to them as well.

Keywords

Poslovni procesi;

Data

Language:	English
Year of publishing:	2011
Typology:	1.01 - Original Scientific Article
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	Moderna organizacija
UDC:	658.7
COBISS:	21479479
ISSN:	1318-5454
Parent publication:	Organizacija
Views:	869
Downloads:	400
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	Slovenian
Secondary title:	Perspektiva zunanjega izvajanja poslovnih procesov v slovenskih organizacijah
Secondary abstract:	Menedžment poslovnih procesov (BPM) in zunanje izvajanje poslovnih procesov (BPO) imata pomembno vlogo v organizacijah za zagotavljanje konkurenčnosti in konkurenčnih prednosti ter za povečevanje uspešnosti in učinkovitosti. Z raziskavo analiziramo vlogo zunanjega izvajanja v slovenskih organizacijah. Z anketo pridobljene podatke interpretiramo z opisno statistiko, frekvenčno statistiko in Wilcoxonovim testom za parne vzorce. Z rezultati statistične analize z 95 % verjetnostjo napovemo, da se bo stopnja zunanjega izvajanja poslovnih procesov v slovenskih organizacijah povečala in da to velja za večino poslovnih procesov. Tako lahko zaključimo, da slovenske organizacije sledijo trendom na globalnih trgih in se le-tem tudi prilagajajo.
Secondary keywords:	upravljanje poslovnih procesov;zunanje izvajanje poslovnih procesov;BPO;upravljanje;proces;
URN:	URN:NBN:SI
Type (COBISS):	Scientific work
Pages:	Str. 145-150
Volume:	ǂVol. ǂ44
Issue:	ǂNr. ǂ4
Chronology:	2011
DOI:	10.2478/v10051-011-0015-8
ID:	10899989