magistrsko delo
Špela Rehberger (Author), Jurij Jaklič (Mentor), Tanja Dmitrović (Co-mentor)

Abstract

Analiza vpliva uvajanja sistema CRM na preoblikovanje poslovnih procesov v izbranem podjetju

Keywords

informatika;informacijski sistemi;odnosi s strankami;potrošnik;poslovni proces;trženje;primeri;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UL EF - Faculty of Economics
Publisher: [Š. Rehberger]
UDC: 659.2
COBISS: 24182246 Link will open in a new window
Views: 677
Downloads: 102
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Other data

Secondary language: English
Secondary title: ǂThe ǂimpact of CRM implementation on redesigning business processes in a selected company
Secondary keywords: informatics;information systems;customer relationship;consumer;business process;marketing;cases;
Type (COBISS): Master's thesis/paper
Thesis comment: Univ. v Ljubljani, Ekonomska fak.
Pages: III, 74, 1 str.
ID: 10904111