magistrsko delo
Klara Zore (Author), Mojca Indihar Štemberger (Mentor)

Abstract

Izboljšava procesov na področju prodaje in podpore strankam s pomočjo uvedbe managementa odnosov z odjemalci v prodajnem podjetju

Keywords

trženje;prodaja;mednarodno poslovanje;odnosi s strankami;informacijski sistemi;programi;podjetje;primeri;analiza;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UL EF - Faculty of Economics
Publisher: [K. Zore]
UDC: 339.138
COBISS: 24083174 Link will open in a new window
Views: 425
Downloads: 77
Average score: 0 (0 votes)
Metadata: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Other data

Secondary language: English
Secondary title: ǂThe ǂimprovement of sales and customer service business processes with the implementation of the customer relationship management concept in a retail company
Secondary keywords: marketing;sales;international business;customer relationship;information systems;programmes;enterprises;cases;analysis;
Type (COBISS): Master's thesis/paper
Thesis comment: Univ. v Ljubljani, Ekonomska fak.
Pages: III, 52, 2 str.
ID: 10904140