Zavzetost medicinskih sester na Kliničnem oddelku za vaskularno nevrologijo in intenzivno nevrološko terapijo (KOVNINT)

magistrsko delo Management v zdravstvu in socialnem varstvu

Nataša Milojević (Author), Marko Ferjan (Mentor)

Abstract

V današnjem času zavzetost zaposlenih predstavlja ključ do uspešnega delovanja vsake organizacije. V prvem delu magistrskega dela predstavljamo osnovne teoretične opredelitve in ugotovitve o zavzetosti zaposlenih – predstavitev vprašalnikov, ki se uporabljata za merjenje zavzetosti, in sicer Gallup's Q12 in Utrecht Work Engagement Scale (UWES-17). Aktivna zavzetost zaposlenih zagotavlja večjo delovno in s tem poslovno uspešnost. Na zavzetost vplivajo različni dejavniki. Ob pomoči raziskave dokazujemo stopnjo zavzetosti za delo na Kliničnem oddelku za vaskularno nevrologijo in nevrološko intenzivno terapijo (KOVNINT), ob tem pa bo raziskava razkrila tudi, kolikšen delež zaposlenih je zavzetih, kolikšen nezavzetih in aktivno nezavzetih. V empiričnem delu tako predstavljamo lastno raziskavo o merjenju zavzetosti, ki je bila opravljena med zaposlenimi v zdravstveni negi na oddelku KOVNINT. Merili smo jo s pomočjo 5-stopenjske lestvice – z metodo Gallup Q12 in s pomočjo 7-stopenjske lestvice – z vprašalnikom UWES-17. Z ugotovitvami raziskave bomo poskušali oddelek KOVNINT opozoriti na pomembnost zavzetosti zaposlenih za delo, saj so zavzeti zaposleni učinkovitejši pri opravljanju in izvajanju nalog ter kakovostno izvajanje zdravstvene nege.

Keywords

zavzetost pri delu;zavzetost zaposlenih;merjenje zavzetosti;

Data

Language:	Slovenian
Year of publishing:	2018
Typology:	2.09 - Master's Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[N. Milojevič]
UDC:	331.1
COBISS:	8011539
Views:	1214
Downloads:	222
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Nurses’ engagement at the clinical department for the vascular neurology and intensive neurogical therapy
Secondary abstract:	Nowadays, the employees’ work engagement represents the key to a successful performance of every organization. In the first part of the master’s thesis the basic theoretical definitions and observations regarding employees’ work engagement are presented. Presentation of the questionnaire, used for measuring commitment - that is Gallup Q12 and Utrecht Work Engagement Scale (UWES – 17). Active work engagement of the employees ensures greater job performance and consequently business performance. Work engagement is influenced by different factors. This research proves the level of work engagement for the work at the Department of Vascular Neurology and Neurological Intensive Therapy (KOVNINT). The research will, at the same time, reveal the part of work engaged employees, the part of those not engaged and of the actively not engaged. The empirical part thus presents our own research on work engagement measuring, carried out among the employed in nursing at the KOVNINT department. A 5-level Gallup Q12 scale was used, as well as the 7-level UWES – 17 questionnaire. The observations will be used to inform the KOVNINT department of the importance of the employees’ work engagement, since the engaged employees are much more effective at work and perform a more qualitative nursing.
Secondary keywords:	work engagement;employees’ work engagement;work engagement measuring;Gallup Q12;Utrecht Work Engagement Scale (UWES).;
URN:	URN:SI:UM:
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za organizacijske vede
Pages:	66 f.
ID:	10907525