diplomsko delo
Angela Iliova (Author), Barbara Kresal (Mentor)

Abstract

V svojem diplomskem delu sem se osredotočila na raziskovanje dela prek spletnih platform v času epidemije covid-19. V teoretskem delu sem najprej predstavila epidemijo covid-19 in ukrepe, ki so bili sprejeti kot odgovor nanjo. Opredelila sem pojem spletna platforma, opisala značilnosti dela prek spletnih platform in predstavila spletne platforme v Sloveniji. Nadaljevala sem z opisom splošnih pogojev dela, podrobneje sem se osredotočila na ureditev delovnega časa in plačila. Posvetila sem se tematiki varnosti in zdravja pri delu ter ureditvi tega področja v času epidemije covid-19. Predstavila sem tudi vidik kolektivnega organiziranja platformskih delavcev. Teoretski uvod sem zaključila s povezavo med socialnim delom in platformskim delom. V diplomski nalogi sem odgovorila na zastavljena raziskovalna vprašanja, ki so se nanašala na ureditev splošnih pogojev dela platformskih delavcev. Zanimalo me je, kako je poskrbljeno za varnost in zdravje platformskih delavcev ter kako je to področje urejeno v času epidemije covid-19, kakšen je delovni čas in kako je urejeno plačilo platformskih delavcev. V empiričnem delu sem predstavila ugotovitve kvalitativne raziskave, ki sem jo izvedla - z intervjuji na neslučajnostnem, priročnem vzorcu štirih oseb, ki opravljajo delo prek spletnih platform za dostavo hrane v Sloveniji. Z raziskavo sem ugotovila, da so splošni pogoji dela platformskih delavcev različno urejeni. Ugotovila sem, da so platformski delavci odgovorni za zagotavljanje in vzdrževanje določenih delovnih sredstev. Odgovorila sem tudi na vprašanje, katera delovna sredstva zagotavlja spletna platforma. Spoznala sem, da ocene strank nimajo bistvenega pomena za platformskega delavca, zato zaradi njih delavci niso pod pritiskom. V času epidemije covid-19 spletna platforma pisno obvešča delavce o pomembnosti upoštevanja veljavnih varnostnih ukrepov in zagotavlja zaščitno opremo (zaščitne maske, razkužila) delavcem, čeprav nekateri s tem niso seznanjeni. Pri platformskem delu se fleksibilnost delovnega časa zamaskira v idejo o svobodi izbire lastnega delovnika. Delovni čas platformskega delavca je fleksibilen in ni omejen, razen v določenih primerih. Delavci so fleksibilni tudi glede počitka. Plačilo platformskih delavcev se med platformami razlikuje. Pri nekaterih platformah so delavci plačani samo glede na število dostav, pri drugih pa imajo zagotovljeno tudi urno postavko. Pridobljeni rezultati so pomembni, saj v Sloveniji trenutno ni veliko podatkov o platformskem delu. Ugotovitve raziskave so uporabne tudi na področju socialnega dela, predvsem na področju socialnega varstva, saj odgovarjam na vprašanja, ki so pomembna za zagotavljanje dostojnih pogojev dela.

Keywords

platformsko delo;spletne platforme;epidemija;platformski delavci;pogoji dela;varnost in zdravje pri delu;delovni čas;plačilo;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UL FSD - Faculty of Social Work
Publisher: [A. Iliova]
UDC: 331.3:349.2
COBISS: 82444291 Link will open in a new window
Views: 290
Downloads: 42
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Other data

Secondary language: English
Secondary title: Platform work in times of the Covid-19 epidemic
Secondary abstract: In my graduation thesis, I focused on exploring work through online platforms during the covid-19 epidemic. In the theoretical part, I presented the covid-19 epidemic and the measures taken in response to it. I defined the concept of online platform, described the characteristics of working through online platforms and presented online platforms in Slovenia. I further outlined the general conditions of work, with focus on the arrangement of working hours and payment. In the theoretical introduction, I outlined the topic of safety and health at work and the regulation of this area during the covid-19 epidemic. I also presented the aspect of collective organization of platform workers. I ended the theoretical part with describing a connection between platform work and social work. In my graduation thesis, I answered the research questions related to the regulation of the general working conditions of platform workers. I was interested in how the safety and health of platform workers are regulated, how is this area regulated during the covid-19 epidemic, what are the working hours like and how is the payment of platform workers organized. In the empirical part, I presented the findings of the qualitative research I conducted - by interviewing a non-probabaility accidental sample of four people who work through online food delivery platforms in Slovenia. Through research, I came to the conclusion that the general working conditions of platform workers are regulated differently. I found out that platform workers have a responsibility in providing and maintaining certain work equipment. I also answered the question of what work tools the online platform provides. I discovered that customer ratings are not essential to a platform worker, therefore the workers are not under pressure because of the ratings. In times of the covid-19 epidemic, the online platform informs workers about the importance of complying with applicable safety measures and provides protective equipment (protective masks, disinfectants) to workers, although some workers are unaware of this. In platform work, the flexibilization of working time is disguised in the idea of the freedom to choose one's own working day. The working time of a platform worker is flexible and not limited, except in certain cases. Workers are also flexible about the resting hours. The payment of platform workers varies between platforms. On some platforms, workers are paid only according to the number of deliveries they make, while on others they also have an hourly rate guaranteed. The obtained results are important, as there is currently not much data on platform work in Slovenia. The findings of the research are also relevant for the profession of social work, especially for the field of social protection, as I answer questions that are important for providing decent working conditions to the individual.
Secondary keywords: platform work;platform workers;working conditions;health and safety at work;working time;payment;
Type (COBISS): Bachelor thesis/paper
Study programme: 0
Embargo end date (OpenAIRE): 1970-01-01
Thesis comment: Univ. v Ljubljani, Fakulteta za socialno delo
Pages: 1 spletni vir (1 datoteka PDF (88 str.))
ID: 13278696