Jurij Jaklič (Author), Vesna Bosilj-Vukšić (Author), Jan Mendling (Author), Mojca Indihar Štemberger (Author)

Abstract

Various management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process management (BPM) being two major groups. While the conceptual connection between CPM and BPM might see obvious, their actual empirical connection with performance remains poorly understood. In this article, we address this gap and develop a theoretical model that explicates the causal paths from CPM via BPM toward organizational performance in terms of a set of hypotheses. Based on a survey, we find that the effect of CPM on organizational performance is largely mediated by CPM-BPM orchestration and process performance. With this study, we respond to recent calls for novel studies in this area and highlight the impact of well-orchestrated CPM and BPM initiatives on organizational performance.

Keywords

management;poslovni proces;uspešnost poslovanja;business process;business efficiency;

Data

Language: English
Year of publishing:
Typology: 1.01 - Original Scientific Article
Organization: UL EF - Faculty of Economics
UDC: 005.4
COBISS: 74087427 Link will open in a new window
ISSN: 2158-2440
Views: 383
Downloads: 157
Average score: 0 (0 votes)
Metadata: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Other data

Secondary language: Slovenian
Secondary keywords: management;poslovni proces;uspešnost poslovanja;
Type (COBISS): Article
Pages: 20 str.
Volume: ǂVol. ǂ11
Issue: ǂiss. ǂ3
Chronology: 2021
DOI: 10.1177/21582440211040126
ID: 13296242