diplomsko delo
Doroteja Ropas (Author), Jelka Zorn (Mentor)

Abstract

Novi koronavirus SARS-CoV-2, ki povzroča bolezen covid-19, se je marca 2020 razširil na vse celine. Razglašena je bila globalna pandemija, ki je spremenila življenja ljudi po vsem svetu. Zaustavitev javnega življenja, prepovedano druženje in zbiranje, zapiranje dejavnosti in ukrepi za preprečevanje širjenja okužbe so zaznamovali leto 2020 in prvo polovico leta 2021. Zaradi dolgotrajnih zapiranj, omejitev in vseh ostalih sprememb, ki jih je epidemija prinesla, se je med prebivalstvom povečal delež ljudi z duševnimi motnjami in tistih, ki zaradi poslabšanja duševnega zdravja potrebujejo strokovno pomoč. Med epidemijo se je spremenil tudi način dela socialnih delavk in delavcev. V svojo raziskavo sem vključila nevladno organizacijo na področju duševnega zdravja, ki je v tem obdobju za uporabnike izvajala svoje storitve, vendar drugače in v omejenem obsegu. Diplomsko delo obravnava delovanje pisarne za informiranje in svetovanje organizacije Ozara Slovenija v Ljubljani med epidemijo covida-19. Teoretični del diplomske naloge zajema teme, kot so opredelitev epidemije in pandemije, socialno delo v obdobju epidemije, duševno zdravje med epidemijo, stigmatizacija ljudi s težavami v duševnem zdravju, duševno zdravje v skupnosti, mreža služb na področju duševnega zdravja in nevladne organizacije na področju duševnega zdravja. Empirični del naloge zajema kvalitativno raziskavo, v katero sem vključila socialne delavke, zaposlene v ljubljanski enoti Ozare, prostovoljce, ki sodelujejo z organizacijo, in študentko fakultete za socialno delo, ki je v tem obdobju na Ozari opravljala prakso. S sogovorniki sem izvedla intervjuje s pomočjo vnaprej pripravljenih smernic. Predstavila sem rezultate, ki sem jih pridobila s pomočjo raziskave, in odgovorila na zastavljena raziskovalna vprašanja. V raziskavi sem se osredotočila na raziskovanje prilagoditev dela in storitev med epidemijo, pozitivne in negativne vidike spremenjenih okoliščin delovanja ter napotke in navodila pristojnih institucij. Osredotočila sem se tudi na primerjavo kakovosti dela in storitev za uporabnike pred in med epidemijo, sodelovanje prostovoljcev z organizacijo med epidemijo, odnose v organizaciji v tem obdobju ter vpliv epidemije na duševno zdravje zaposlenih, prostovoljcev in uporabnikov. Organizacija je v obdobju epidemije večino svojih storitev prestavila na splet in zaradi predpisanih ukrepov zmanjšala neposreden stik z uporabniki. Prostovoljci so z organizacijo sodelovali v veliko manjšem obsegu kot pred epidemijo. Obdobji prvega (pomlad 2020) in drugega (od jeseni 2020 do vključno pomladi 2021) zaprtja sta se med seboj razlikovali tako v načinu izvajanja storitev in dejavnosti za uporabnike kot tudi doživljanju zaposlenih in prostovoljcev.

Keywords

duševno zdravje;stigmatizacija;epidemija covid-19;osebe s težavami v duševnem zdravju;službe na področju duševnega zdravja;prostovoljno delo;socialno delo;Ozara;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UL FSD - Faculty of Social Work
Publisher: [D. Ropas]
UDC: 364.622
COBISS: 84111107 Link will open in a new window
Views: 258
Downloads: 41
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Other data

Secondary language: English
Secondary title: Ozara Slovenija Organization's Functioning throughout Covid-19 Epidemic
Secondary abstract: By March 2020 the new coronavirus SARS-CoV-2, which causes COVID-19 disease, had spread across the globe and caused a global pandemic that changed lives all around the world. The year 2020 and the first half of the year 2021 were marked by halt of public life, prohibited socializing and gathering, the closure of activities and measures to prevent the spread of infection. The epidemic brought prolonged closures, restrictions and other changes which increased the number of mental disorders of the population and those who need professional help due to their deteriorating mental health. During the epidemic, social work in mental health non-governmental organizations has changed. The organization I included in my research, still offered their services to service users during this period, but to a limited extent and in a different way. The graduation thesis addresses the operation of Ozara Slovenija organizationʹs information and consulting office in Ljubljana during the COVID-19 epidemic. The theoretical part of the thesis covers topics such as definitions of epidemics and pandemics, social work during the epidemic, mental health during the epidemic, stigmatization of people with mental health problems, community mental health, network of mental health services and mental health non-governmental organizations. The empirical part of the thesis includes a qualitative study conducted by interviewing social workers employed in Ljubljanaʹs unit of Ozara, volunteers who cooperate with the organization and a student of the Faculty of Social Work on internship at Ozara during this period. I conducted interviews with my interviewees with the help of pre-prepared guidelines. I presented the results I obtained and answered the research questions. In my research, I focused on researching the adjustments of work and services during the epidemic, the positive and negative aspects of changed circumstances, and the guidance and instructions provided to the organization by the competent institutions. I also focused on comparing the quality of work and services for service users before and during the epidemic, the cooperation of volunteers with the organization during the epidemic, the relationships within the organization during this period and the impact of the epidemic on the mental health of employees, volunteers and service users. Due to prescribed measures, the organization moved most of its services online and reduced direct personal contact with service users. Volunteers worked with the organization to a much lesser extent than before the epidemic. The periods of the first (spring 2020) and second (from autumn 2020 to spring 2021) lockdown differed in the way of providing services and activities for service users, as well as the experience of employees and volunteers.
Secondary keywords: mental health;epidemic covid-19;non-government organizations;people with mental health problems;voluntary work;social work;
Type (COBISS): Bachelor thesis/paper
Study programme: 0
Embargo end date (OpenAIRE): 1970-01-01
Thesis comment: Univ. v Ljubljani, Fakulteta za socialno delo
Pages: 1 spletni vir (1 datoteka PDF (54 str.))
ID: 13303782