magistrsko delo
Petra Jarkovič (Author), Tanja Merčun (Mentor)

Abstract

Uporabniška izkušnja predstavlja novo področje raziskovanja, ki se razvija skupaj s spremembami navad uporabnikov in pojavom novih načinov interakcije s sistemi. Osredotoča se na to, kako ljudje izkusijo in vidijo sistem ter kakšna čustva razvijejo ob interakciji s sistemi. V nalogi smo analizirali že obstoječe vprašalnike za ocenjevanje uporabniške izkušnje - UEQ, Wammi, VisAWI, AttrakDiff, meCUE in kartice reakcij ter z uporabniško študijo na primeru Digitalne knjižnice Slovenije (dLib) preverili njihovo potencialno uporabnost za ugotavljanje izkušnje pri interakciji z bibliografskim informacijskim sistemom. Rezultati so pokazali, da različni vprašalniki vključujejo različne nabore naslednjih dimenzij uporabniške izkušnje: pragmatična in hedonična dimenzija, atraktivnost, estetika in čustva. Testirani vprašalniki se prav tako razlikujejo v sestavi, v lestvicah ocenjevanja in prikazu rezultatov. Rezultati raziskave so pokazali, da so udeleženci pozitivno ocenili portal dLib in ocenjevali predvsem z vidika pragmatičnosti. Ugotovitve raziskave pomagajo pri razumevanju ocenjevanja uporabniške izkušnje v bibliografskih informacijskih sistemih in so osnova za oblikovanje vprašalnika, ki bi bil namenjen izkjučno tovrstnim sistemom. Da bi pridobili boljše rezultate in zanesljivost merjenja, bi bilo potrebno razširiti raziskavo in jo podpreti še z drugimi raziskovalnimi metodami.

Keywords

bibliografski informacijski sistemi;uporabniška izkušnja;Digitalna knjižnica Slovenije;dLib;bolonjske magistrske naloge;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UL FF - Faculty of Arts
Publisher: [P. Jarkovič]
UDC: 02:004.5(497.4)(043.2)
COBISS: 83132931 Link will open in a new window
Views: 235
Downloads: 55
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Other data

Secondary language: English
Secondary title: Evaluating User Experience in Bibliographic Information Systems with Questionnaires.
Secondary abstract: User experience represents a new area of research that is evolving along with changes in user habits and the emergence of new ways of interacting with systems. It focuses on how people experience and view the system and what emotions arise when interacting with systems. In this work, we analyzed the existing user experience evaluation questionnaires - UEQ, Wammi, VisAWI, AttrakDiff, meCUE and reaction cards - and tested them in a user study of the Digital Library of Slovenia (dLib) to investigate their potential usefulness in determining the user experience when interacting with bibliographic information systems. The results showed that the different questionnaires contained different sets of the following dimentions of user experience: pragmatic and hedonic dimension, attractiveness, aesthetics and emotions. The tested questionnaires also differed in composition, rating scales and presentation of results. The results of the research showed that the participants rated the dLib positively and evaluated it mainly in terms of its pragmatic qualities. The finding of the research help to understand the evaluation of user experience in bibliographic information systems and form the basis for the development of a questionnaire suitable for this type of systems. In order to obtain better results and higher reliability of measurement, it would be necessary to extend the study and support it with other research methods.
Secondary keywords: Informacijski sistemi;Magistrske naloge;Ocenjevanje;
Type (COBISS): Master's thesis/paper
Study programme: 0
Embargo end date (OpenAIRE): 1970-01-01
Thesis comment: Univ. v Ljubljani, Filozofska fak., Oddelek za bibliotekarstvo, informacijsko znanost in knjigarstvo; študijski program Bibliotekarstvo, informacijski in založniški študiji, smer Informacijska znanost
Pages: 82 f.
ID: 13781571