zaključna projektna naloga
Boštjan Kojzek (Author), Danjel Bratina (Mentor)

Abstract

Zadovoljstvo uporabnikov s storitvami klicnih centrov

Keywords

klicni center;uporabniki;pričakovanja;storitve;kakovost;zadovoljstvo;metode merjenja zadovoljstva;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UP FM - Faculty of Management Koper
Publisher: [B. Kojzek]
UDC: 654.02:658.64(043.2)
COBISS: 3036375 Link will open in a new window
Views: 3393
Downloads: 103
Average score: 0 (0 votes)
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Other data

Secondary language: English
Type (COBISS): Undergraduate thesis
Thesis comment: Univerza na Primorskem, Fakulteta za management
Pages: VI, 51 str. + pril.
ID: 1491653