Negovalni tim in komunikacija v zdravstveni negi

(magistrsko delo)

Ignac Balažic (Author), Majda Pajnkihar (Mentor)

Abstract

V magistrskem delu smo predstavili psihodinamične elemente komuniciranja posameznika in dinamiko negovalnega tima. Opisane so določene komunikacijske veščine, ki so potrebne za uspešno medsebojno sodelovanje. Namen je ugotoviti ali se medicinske sestre v psihiatrični zdravstveni negi zavedajo pomena komunikacije za profesionalno delo v zdravstveni negi. Prav tako je namen ugotoviti, kako medicinske sestre in zdravstveni tehniki ocenjujejo komunikacijo na oddelku. Raziskovalna metodologija. V raziskavi je uporabljena kvantitativna metodologija. Za analizo podatkov smo uporabili deskriptivno statistično metodo s frekvenčno distribucijo in grafičnim prikazom. Rezultati ankete so obdelani s pomočjo računalniških programov Microsoft Office Word 2010 in Microsoft Office Excel 2010 ter PASW Statistics 18. Rezultati raziskave. Iz rezultatov ankete je razvidno, da komunikacija vpliva na medosebne odnose v negovalnem timu. Negovalni timi ocenjujejo, da med negovalnimi timi poteka slaba komunikacija. Prav tako so rezultati ankete pokazali, da 29 (69 %) anketirancev meni, da so najpogostejše ovire za komunikacijo pomanjkanje časa, preobremenjenost in neučinkovit pretok informacij. Medicinske sestre so izpostavljene različnim stresnim dejavnikom na delovnem mestu. Sklep. Iz raziskave je razvidno, da ima komunikacija osrednjo vlogo pri timski obravnavi pacienta med člani negovalnih timov ter osrednjo vlogo pri timski obravnavi pacienta. Potrebno je pripraviti izboljšave, glede na izpostavljene ovire, ki jih kažejo rezultati raziskave. Stres na delovnem mestu ima velik vpliv na člane negovalnih timov in negativno vpliva na komunikacijo.

Keywords

medicinske sestre;zdravstveni tehniki;komunikacija;izgorevanje;stres;preobremenjenost;organizacija;

Data

Language:	Slovenian
Year of publishing:	2012
Source:	Maribor
Typology:	2.09 - Master's Thesis
Organization:	UM FZV - Faculty of Health Sciences
Publisher:	[I. Balažic]
UDC:	614.253.5:159.944.4
COBISS:	1768612
Views:	7798
Downloads:	2076
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	The nursing team and comunication in nursing
Secondary abstract:	In master's degree thesis we have presented psychodynamic elements of communication of an individual and the dynamic of a nursing team. We have described certain communication skills, indispensable for efficient collaboration between team members. Aim of the thesis is to determine whether nurses in psychiatric health care are aware of the importance of communication for working professionally in health care. Furthermore, to ascertain nurses’ views, on the communication at a hospital ward. Research methodology. Our research is based on the quantitative methodology. To analyse the results descriptive statistical method, with calculations of frequency distribution and graphic display, was used. Results of the questionnaire were analysed using computer programs Microsoft Office Word 2010, Microsoft Office Excel 2010 and PASW Statistics 18. Results. Results of the questionnaire showed that communication has an enormous effect on interpersonal relations in nursing teams. Members of nursing teams are convinced that communication between them is of poor quality. According to data, acquired with the questionnaire, 29 (69%) participants believe that lack of time, work overload and inefficient information exchange are the most frequent obstacles for successful communication. At workplace nurses are exposed to many different stress factors. Conclusion. Results of our study suggest that communication between medical team members is the crucial factor in a group treatment of patients. Communication in nursing teams would benefit from professionally prepared manuals with guidelines how to handle obstacles presented in this study. Stress at workplace has an enormous effect on members of nursing teams and communication between them.
Secondary keywords:	Nurse;communication;occupational burnout;stress;work overload;organization;
URN:	URN:SI:UM:
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za zdravstvene vede
Pages:	VII, 99 str., 10 str. pril.
Keywords (UDC):	applied sciences;medicine;technology;uporabne znanosti;medicina;tehnika;medical sciences;medicina;public health and hygiene;accident prevention;javno zdravje in higiena;preprečitev nesreč;public and professional organization of health;javna in poklicna organizacija zdravstva;philosophy;psychology;filozofija;psihologija;psychology;psihologija;executive functions;izvrševalne funkcije;work and fatigue;efficiency;delo in utrujenost;učinkovitost;
ID:	15382