diplomsko naloga
Eva Žukovec (Author), Petra Videmšek (Mentor), Klavdija Kustec (Co-mentor)

Abstract

Empatija in čustveno odzivanje sta za socialne delavce nujno potrebni spretnosti, da lahko učinkovito pomagajo svojim uporabnikom, a delo s temi veščinami zahteva tudi svojo ceno. Čustvena obremenitev postavlja socialne delavce v pozicijo, kjer so pogosto izpostavljeni nevarnostim sočutne izčrpanosti. Nemalokrat gre to v škodo socialnih delavcev, uporabnikov ali socialnega dela samega, saj se je izkazalo (npr. Harr, 2013; Figley, 2002; Peters, 2018), da ta vpliva na komunikacijo, zmanjšuje pozornost in koncentracijo ali celo pripelje do težav v duševnem zdravju. V diplomski nalogi želim osvetliti, kaj je sočutna izčrpanost (ang. compassion fatigue), kje so vzroki zanjo, po čem jo prepoznamo in kakšne so njene posledice ter v nadaljevanju predstaviti konkretne strategije soočanja z njo. Na začetku iz pregledane literature (Diaconescu, 2015; Harr in Moore, 2011; Adams idr., 2006; Peters, 2018; Al Barmawi idr., 2019; Harr, 2013; Cuaerto in Campos-Vidal, 2019; Skovholt in Trotter-Mathison, 2014) predstavim teorijo in že znane rezultate raziskav o manifestaciji sočutne izčrpanosti in strategijah soočanja z njo, ki jih kasneje povežem z izsledki lastne kvalitativne raziskave. Glavni prispevek le-te so oblikovane konkretne strategije soočanja s sočutno izčrpanostjo, ki jih lahko zagotovi delovna organizacija (na primer dobro in izkušeno vodstvo, redne supervizije, teambuilding, dobro delovno okolje, skrb za strokovno rast in pozornost na občutke zaposlenih ...), socialni delavec sam (na primer fizična aktivnost, samopotrditve, podporna socialna mreža, postavljanje mej, duhovnost in odklop) ter izobraževanje za socialnega delavca (npr. prepoznavanje osebne zgodovine, več konkretnosti, učenje samospoštovanja, osebna pričevanja ...).

Keywords

sočutje;socialno delo;izgorelost;sekundarni travmatski stres;sočutna izčrpanost;strategije soočanja;skrb zase;izobraževanje;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UL FSD - Faculty of Social Work
Publisher: [E. Žukovec]
UDC: 364-43:159.944.4
COBISS: 136213507 Link will open in a new window
Views: 83
Downloads: 13
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Other data

Secondary language: English
Secondary title: Strategies for coping with compassion fatigue among social workers
Secondary abstract: Empathy and emotional response are essential skills for social workers so that they can effectively help their clients, but working with these skills also comes at a price. Emotional strain puts social workers in a position where they are often exposed to the dangers of compassion fatigue. This often leads to detriment of social workers, clients or social work itself, as it has been shown (Harr, 2013; Figley, 2002; Peters, 2018) to affect communication, focus and concentration, or even lead to mental health problems. In this paper I want to highlight what compassion fatigue is in general, what are the causes, how do we recognize it and what are its consequences. Afterwards I present concrete strategies for coping with it. At the beginning I present the theory and already known results of research in the collected literature (Diaconescu, 2015; Harr in Moore, 2011; Adams idr., 2006; Peters, 2018; Al Barmawi idr., 2019; Harr, 2013; Cuaerto in Campos-Vidal, 2019; Skovholt in Trotter-Mathison, 2014) on the manifestation of compassion fatigue and coping mechanisms for it, which are later linked to the results of my own qualitative research. The main contribution is the formulation od concrete strategies for dealing with compassion fatigue, which can be provided by the work organizations (for example good and experienced management, regular supervision, team building, good working environment, care for professional growth and attention to employees' feelings), social workers themselves (eg physical activity, self-affirmation, supportive social network, setting boundaries, spirituality) and education for the social workers (eg recognizing personal history, more concreteness, learning self-respect, personal testimonies ...).
Secondary keywords: compassioion;secondary traumatic stress;coping strategies;self-care;social work;education;
Type (COBISS): Bachelor thesis/paper
Study programme: 0
Embargo end date (OpenAIRE): 1970-01-01
Thesis comment: Univ. v Ljubljani, Fakulteta za socialno delo
Pages: 183 str.
ID: 16411098