diplomsko delo
Matjaž Šketa (Author), Katarina Katja Mihelič (Mentor)

Abstract

Analiza zadovoljstva porabnikov s servisnimi storitvami

Keywords

storitve;produkcija;trženje;poslovno komuniciranje;potrošnik;zadovoljstvo;lojalnost;raziskave;analiza;

Data

Language: Slovenian
Year of publishing:
Source: Ljubljana
Typology: 2.11 - Undergraduate Thesis
Organization: UL EF - Faculty of Economics
Publisher: [M. Šketa]
UDC: 339.138
COBISS: 21343462 Link will open in a new window
Views: 662
Downloads: 164
Average score: 0 (0 votes)
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Other data

Secondary language: Unknown
Secondary keywords: services;production;marketing;business communication;consumer;satisfaction;loyalty;research;analysis;
Type (COBISS): Undergraduate thesis
Thesis comment: Univ. Ljubljana, Ekonomska fak.
Pages: II, 40, 7 str.
Keywords (UDC): social sciences;družbene vede;economics;economic science;ekonomija;ekonomske vede;trade;commerce;international economic relations;world economy;trgovina;tržišče;marketing;general questions of trade and commerce;market;splošna vprašanja o trgovanju in trgovini;
ID: 61213