Prenova poslovnih procesov z uvedbo novega informacijskega sistema v podjetju Sensor d.o.o.

delo diplomskega seminarja

Teja Mede (Author), Zlatko Nedelko (Mentor)

Abstract

Danes se veliko podjetji bojuje z situacijo hitrega vzpona avtomatizacije in razvoja informacijske in komunikacijske tehnologije. Delo, ki se opravlja ročno postaja zamudno in neprofesionalno v očeh strank. Poleg tega ustvarja dodatne stroške. V takšni situaciji je potrebno spremeniti poslovni proces, ga avtomatizirati. Če se podjetje odloči za takšno potezo, je zelo pomembno, da pozna in razume pojme kot so poslovni proces, prenova procesov in informacijski sistem. Potrebno je prenovo znati načrtovati in jo tudi izpeljati. Podjetje Sensor je eno od podjetji, ki se sooča z neustrezno zasnovo trenutnih procesov in se zato odloči za prenovo poslovnih procesov z implementacijo informacijskega sistema. Problemi se kažejo pri sledenju zalog, pri opravljanju administrativnih del, inventuri in podobno. Takšna neprimernost vpliva na učinkovitost zaposlenih in predvsem na zadovoljstvo strank. S pomočjo omenjenega podjetja Sensor bomo spoznali proces prenove poslovnih procesov in njegov potek. Novi informacijski sistem in nove procese v podjetju bomo opazovali. Natančneje si bomo ogledali ključni proces podjetja, prodaja, pred in po prenovi procesov. Predstavili ga bomo v obliki diagrama in tako lažje prepoznali prednosti, ki jih je prinesla prenova poslovnih procesov. Spoznali bomo pomanjkljivosti prenove, ter možnosti za izboljšanje.

Keywords

poslovni proces;prenova;informatizacija;informacijski sistemi;implementacija;

Data

Language:	Slovenian
Year of publishing:	2013
Typology:	2.11 - Undergraduate Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	[T. Mede]
UDC:	005.336.5:004
COBISS:	11511580
Views:	1778
Downloads:	239
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Business processes reengineering with implementation of a new information system in the company Sensor d.o.o.
Secondary abstract:	Today a lot of companies are struggling with a situation when due to the rapid rise of automation and development of information and communication technologies, the work done by hand has become time-consuming and unprofessional to the customers. It also creates additional costs. In that kind of situation, it is necessary to change the business process, to automate it. If a company decides to make that kind of change, it is very important to know and understand concepts such as business process, business process reengineering and information system. It is essential to know how to plan the renovation and how to implement it. Sensor Company is one of the companies that is struggling with the inadequacy of the current processes and therefore decides to reengineer business processes through the implementation of an information system. The problems of the processes are reflected in tracking stocks, in performing administrative tasks, in making inventory and such. That kind of inadequacy has an impact on staff efficiency and customer satisfaction. Based on the reengineering process in Sensor Company, we will learn about business process reengineering. The new information system and new business processes in the company will be observed. We will observe the main process, process of sales, before and after the renovation. It will be presented in the form of a diagram. The diagram will make it easier to recognize benefits brought by business process reengineering. We will learn about weaknesses of reengineering and improvement opportunities.
Secondary keywords:	Buisness processes;Buisness process reengineering;Informatization of business Computerization;Implementation of the information system;Sensor Company.;
URN:	URN:SI:UM:
Type (COBISS):	Final seminar paper
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	55 str.
ID:	8726339