Prenova poslovnih procesov v podjetju Bencinček d. o. o.

diplomsko delo

Katja Pustovrh (Avtor), Zlatko Nedelko (Mentor)

Povzetek

Vsaka organizacija je v neposrednem in neprestanem stiku z okoljem, na katerega v večini primerov ni mogoče vplivati. Organizacija se mora na spremembe v okolju ves čas odzivati in se jim prilagajati. V primeru, da organizacija na spremembe v okolju ne odreagira ustrezno in predvsem pravočasno s spremembami v organizaciji, se v podjetju pojavijo težave v delovanju, ki kasneje tudi vplivajo na uspešnost organizacije. Eden izmed pomembnejših vidikov za izboljševanje delovanja oz. preprečevanja nastajanja težav v podjetjih je tudi prenova poslovnih procesov v organizacijah. V podjetju morajo pregledati trenutne procese, jih kritično analizirati in oceniti katere procese bi bilo mogoče izboljšati. Izboljšave procesov se kažejo v izboljšanem delovanju ter tudi v izboljšani finančni sliki podjetja. Osrednji problem diplomske naloge je prenova poslovnih procesov v namišljeni organizaciji Bencinček d.o.o.. Novi poslovni procesi bodo podpirali novo zastavljeno strategijo podjetja. Namen diplomske naloge je oceniti trenutno stanje podjetja, opredeliti probleme pri izvajanju procesov zaradi spremenjene strategije podjetja, pripraviti niz rešitev za prenovo procesov, predstaviti potek prenove poslovnih procesov v podjetju, oceniti vpliv prenove na podjetje, zaposlene in poslovne partnerje ter predvideti finančni vpliv novega načina poslovanja v prihodnjih letih.

Ključne besede

poslovni proces;prenova;storitvena podjetja;politika podjetja;

Podatki

Jezik:	Slovenski jezik
Leto izida:	2016
Tipologija:	2.11 - Diplomsko delo
Organizacija:	UM EPF - Ekonomsko-poslovna fakulteta
Založnik:	[K. Pustovrh]
UDK:	005.418(043.2)
COBISS:	12408604
Št. ogledov:	2926
Št. prenosov:	664
Ocena:	0 (0 glasov)
Metapodatki:

Ostali podatki

Sekundarni jezik:	Angleški jezik
Sekundarni naslov:	Improvement of business processes in the company Bencinček d. o. o.
Sekundarni povzetek:	Every organization is in direct and continuous contact with the environment and in most cases, this environment cannot be significantly influenced. The organization has to continuously react and adapt to changes in the environment. If the company fails to appropriately react to the changes in the environment and especially fails to implement changes in the company on time, it faces problems with its activity, which later also affect its performance. One of the more important aspects of improving operations or preventing problems in companies is also business process re-engineering. In order to re-engineer business processes, the company's current processes have to be reviewed, critically analyzed and assessed which processes should be recast, added or removed. Process improvements are evident from improved operations and the improved financial situation. The main problem of the diploma thesis is business process re-engineering in Bencinček d.o.o. The current processes in the company no longer sufficiently support the newly defined company strategy. The purpose of the diploma thesis is to assess the current situation in the company, to define the problems in process implementation due to the changed company strategy, to prepare a set of solutions for process re-engineering, to present the course of business process re-engineering in the company, to assess the effects of re-engineering on the company, employees and business partners, and to foresee the financial effect of new work methods and operations in future years. When preparing this diploma thesis, it has been established that by redesigning business processes and using a process approach, the company can be lead to very good operating results.
Sekundarne ključne besede:	business process re-engineering;process approach;service company;company policy;
URN:	URN:SI:UM:
Vrsta dela (COBISS):	Diplomsko delo
Komentar na gradivo:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Strani:	38 str.
ID:	9133951