magistrsko delo Management kakovosti, Management kakovosti izdelkov
Mateja Karničar Šenk (Author), Matjaž Roblek (Mentor), Marjan Senegačnik (Co-mentor)

Abstract

V magistrskem delu smo se osredotočali na potrjevanje domneve o povezanosti procesa razvoja in orodja ter procesa proizvodnje v MSP (malih in srednje velikih podjetjih). Povezanost obeh procesov smo ugotavljali s pomočjo izbranih kazalnikov. V delu je predstavljena tudi analiza obeh procesov in predlogi za izboljšanje stanja. Na področju zagotavljanja kakovosti glede na izkušnje pri delu opažamo, da izhodi iz procesa razvoja in orodja v veliko primerih ne generirajo zadovoljivih rezultatov v procesu proizvodnje. Ta pojav se najprej opazi v procesu proizvodnje in kasnje pri kupcu. Posledice nedoseganja zadovoljivih rezultatov pa podjetje lahko nenazadnje stanejo izgubo kupca oz. dohodka. Tekom raziskave smo ugotovili tudi, da se vlaganje naporov in znanja v proces razvoja in orodja pomembno povrne. Povezanost obeh procesov smo ugotavljali s pomočjo statističnih metod. Rezultat magistrskega dela je podana potrditev domneve o močni povezanosti obeh procesov. Podan je tudi seznam predlogov izboljšav, ki posredno ali neposredno vplivajo na izbrane kazalnike.

Keywords

proces;proces proizvodnje;proces razvoja in orodja;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UM FOV - Faculty of Organizational Sciences
Publisher: [M. Karničar Šenk]
UDC: 658.5
COBISS: 7647763 Link will open in a new window
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Other data

Secondary language: English
Secondary title: The relationship between tool development processes and production process in small and medium-sizes enterprises
Secondary abstract: This thesis focuses on validating assumptions on the correlation between the tools and development process and the production process in SMEs (small and medium-sized enterprises). The correlation of both processes is determined using select indicators. On the basis of work experience in the field of quality assurance, we notice that outputs from the tools and development process often do not generate satisfactory results in the production process. This phenomenon is first observed in the production process and later in customer satisfaction feedback. The consequences of failing to achieve satisfactory results may ultimately cost an enterprise the loss of a customer and/or loss of income. During the course of this research, we have also determined that investing effort and knowledge into the tools and development process signifies valuable reimbursement for the enterprise. The correlation between both processes was determined using statistical methods. The result of the research confirms assumptions on there being a strong correlation between both processes and provides a list of suggestions for improvements that either directly or indirectly affect the select indicators.
Secondary keywords: Process Production process Development process Correlation between processes Small and Medium Enterprises (SME);
URN: URN:SI:UM:
Type (COBISS): Master's thesis
Thesis comment: Univ. v Mariboru, Fak. za organizacijske vede
Pages: 97 f.
ID: 9149361
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