Nevro-lingvistično programiranje v zdravstvu

diplomsko delo univerzitetnega študija Organizacija dela

Mateja Rošer (Author), Drago Vuk (Mentor), Dušan Mežnar (Co-mentor)

Abstract

Tudi v zdravstvu predstavlja komuniciranje pomembno orodje, ki ga zdravstveni delavci vsakodnevno uporabljamo pri svojem delu. Zaradi slabe interpretacije informacij, nejasno danih navodil, spregledanih sprememb v statusu in pomanjkanja kritičnih informacij je komunikacija na relaciji pacient - zdravstveni delavec - sodelavci neuspešna. Neučinkovita komunikacija pa je razlog, da so lahko kasnejši ukrepi neučinkoviti ali celo škodljivi za zdravje pacienta. Vsak zdravstveni delavec bi moral biti human, prijazen, vljuden, sočuten, razumevajoč, pristen, pozoren, pozitiven, empatičen, dosleden, znati bi moral dobro poslušati in dobro razlagati, itd. Če znamo dobro prisluhniti in smo dovolj pozorni, bomo med pogovorom s pacientom hitro zaznali tudi občutke, ki nam jih je posredoval. Da smo na svojem delovnem mestu lahko uspešni, je poleg visoke strokovne usposobljenosti pomembno tudi obvladanje komunikacijskih veščin, kajti z njimi pri delu s pacienti in drugimi zdravstvenimi delavci naše strokovne veščine le še dodatno plemenitimo. S principi, tehnikami in veščinami NLP-ja se naučimo spoznavati sebe, lastne navade, prepričanja in vrednote, s katerimi vstopamo v življenje. Skupaj z izobraževanjem, motivacijo, osebno rastjo in treningom lahko vplivamo na kvaliteto našega sporazumevanja s svetom in življenja nasploh. Resnično uspešni in resnični pri tem, kar počnemo, smo lahko le takrat, ko vse naše znanje, sposobnosti združimo z neko energijo, ki vsemu skupaj daje pravi smisel.

Keywords

nevrolingvistično programiranje;komunikacija v zdravstvu;medosebni odnosi;

Data

Language:	Slovenian
Year of publishing:	2016
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[M. Rošer]
UDC:	004
COBISS:	7782419
Views:	1018
Downloads:	77
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Neuro-linguistic programming in health care
Secondary abstract:	Even in health care, communication is an important tool, used daily by health professionals at work. Due to poor interpretation of information, unclear directions, overlooked changes in the status and lack of critical information, the communication in the relation patient – health professionals – co-workers is not successful. Inefficient communication is the reason, why subsequent measures are not effective or even harmful for the patient’s health. Each health professional should be humane, friendly, polite, compassionate, understanding, genuine, positive, emphatic, and consistent, he should be a good listener and well at explaining etc. If we know how to listen and pay attention, we will quickly perceive the patient’s feelings during the conversation with him. In order to be successful at our work, it is important to have great communicational skills in addition to high professional qualification, since they enable us to further develop our professional skills in working with patients and other health professionals. With NLP principles, techniques and skills we learn to get to know ourselves, our habits, beliefs and values, with which we enter into life. Together with education, motivation, personal growth and training we can influence the quality of our communication with the world and life as such. We can be really successful and original at what we do, only when we combine our knowledge and skills with some energy, which gives true meaning to all of it.
Secondary keywords:	Neurolinguistic programming;communication in health care;mutual relationships;health;patient.;
Type (COBISS):	Undergraduate thesis
Thesis comment:	Univ. v Mariboru, Fak. za organizacijske vede
Pages:	56 f.
ID:	9153888