diplomsko delo visokošolskega strokovnega študija Organizacija in management delovnih procesov
Roman Oberč (Author), Benjamin Urh (Mentor)

Abstract

Eno ključnih področij delovanja splošnih bank je oskrba prebivalstva, tako podjetij kot fizičnih oseb, z gotovino. V banki NLB d. d. to nalogo opravlja sektor za trezor in oskrbo z gotovino. Trezor oskrbuje NLB poslovalnice in pogodbene banke z gotovino, te pa nato neposredno poslujejo s končnimi uporabniki. Proces v trezorju, ki zagotavlja oskrbo gotovine, je razdeljen na dva ločena procesa. Poslovanje s kovanci in poslovanje z bankovci. Naloga se osredotoča izključno na področje poslovanja s kovanci in to področje predstavlja v obsegu in podrobnostih, ki danes veljajo in so ključni za izvajanje obstoječega procesa. Analizirali smo obstoječe glavne procese v trezorju kovancev in izračunali čase, ki so potrebni za izvedbo teh procesov. Ti časi so služili kot osnova za primerjavo med obstoječim in prenovljenim procesom, ki smo ga oblikovali na podlagi popolne prenove delovnih opravil in postopkov ter ga izrazili z novimi časi prenovljenega procesa. Uspeh prenove procesa je bil prihranjen čas glede na obstoječ proces, zmanjšanje delovnih korakov procesa, uvedba informatizacije in zmanjšanje števila zaposlenih, ki so potrebni za delovanje procesa.

Keywords

procesi;delo z kovanci;preurejanje podjetja;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UM FOV - Faculty of Organizational Sciences
Publisher: [R. Oberč]
UDC: 656
COBISS: 7860755 Link will open in a new window
Views: 968
Downloads: 34
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Other data

Secondary language: English
Secondary title: Reengeeniring the business process of dealing with coins
Secondary abstract: One of the key business processes in general banking is ensuring the supply of cash to businesses and the public. In NLB d. d., this task is undertaken by the sector for cash processing. This sector ensures supply of cash to NLB branch banks and other outside banks under contract with NLB. These banks then deal directly with the end costumers by providing cash. In the sector for cash processing the supply of cash is divided into two processes: coin processing and banknote processing. This thesis will focus exclusively on dealing with coins and will present the details and scope of the current process. We will analyze the existing process and calculate the times that are necessary to do these processes. The results we will get will serve as the basis for comparison between the existing process and the new process we will form and calculate out of a complete redesign and rethinking of current practices. The reengineering success of the new process will be shorter time in comparison with the existing process, fewer steps in the new process, informatization, and reduction of workforce needs.
Secondary keywords: Processes;Working with coins;Reengineering the corporation;Treasury operations;NLB d.d. bank;
URN: URN:SI:UM:
Type (COBISS): Undergraduate thesis
Thesis comment: Univ. v Mariboru, Fak. za organizacijske vede
Pages: 86 f.
ID: 9155365
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