diplomsko delo visokošolskega strokovnega študija Organizacija in management delovnih procesov
Miha Svetina (Author), Matjaž Maletič (Mentor), Boštjan Gomišček (Co-mentor)

Abstract

V vrhunskem športu je kakovost ključnega pomena za dobre rezultate in v podjetju Dali šport d.o.o. se dobro zavedajo pomena kakovosti svojih izdelkov in vpliva kakovosti na zadovoljstvo njihovih strank, ter s tem ohranjanju konkurenčne prednosti, ki je ključna za nadaljnji razvoj in rast podjetja. Za zagotavljanje visoke kakovosti pa je pomembno dobro poznavanje materialov, procesov in načinov kontrole zagotavljanja kakovosti. Namen diplomskega dela je analizirati trenutno stanje procesov in študija obvladovanja kakovosti izdelave smučarsko skakalnih dresov v podjetju. Podatke smo zbrali na osnovi študije internih gradiv in opazovanja raziskovalnega pojava v realnem okolju. Med drugim smo izvedli analizo razkoraka, ki nam je dala vpogled v trenutno stanje sistema managementa v podjetju. Na podlagi izvedene analize smo ugotovili, da podjetje sicer ima ustrezne vire in infrastrukturo, a za dvig učinkovitosti sistema kakovosti je potrebno jasno opredeliti pristojnosti in odgovornosti zaposlenih ter vzpostaviti ključne kazalnike uspešnosti poslovanja podjetja. Na osnovi opravljene analize smo ugotovili, da je največ možnosti za napredek na področjih: - planiranja procesov in kontrole - načrtovanja in razvoja produktov in storitev - kontrole zunanjih procesov in dobaviteljev izdelkov in storitev

Keywords

kakovost;sistem managementa kakovosti;procesni pristop;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UM FOV - Faculty of Organizational Sciences
Publisher: [M. Svetina]
UDC: 005.336.3
COBISS: 7802131 Link will open in a new window
Views: 836
Downloads: 79
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Other data

Secondary language: English
Secondary title: ANALYSIS OF THE PROCESSES AND QUALITY ASSURANCE IN THE PRODUCTION PF THE SKI JUMPING SUITS IN DALI ŠPORT D.O.O.
Secondary abstract: Quality is crucial for athletes’ success in professional sports and thereby the success of the company such as Dali šport d.o.o. The company is therefore well aware of the importance of quality of their products and the impact it has on customer satisfaction. Maintaining a competitive advantage is crucial for the further development and growth of the company. It is vital to be well-versed in the product materials, company processes, and quality control methods in order to provide the highest quality possible. The purpose of this thesis is to analyze the current state of the processes as well as of the quality assurance and quality control methods in the production of ski jumping suits at Dali šport d.o.o.. Data was collected firsthand at Dali šport via material research and company environmental observations. Among other research, a gap analysis was performed in order to gain insight into the current state of the company’s quality management system. Drawing upon analyisis we identified that company has all the necessary resources; however, to improve the efficiency of quality management system company should determine clear responsibilities and accountabilities of its employees as well as to establish key performance indicators. Based on the analysis, it was found that the greatest potential for progress lies in the areas of: - Planning and control of processes - Design and development of products and services - Control of external processes and suppliers of goods and services
Secondary keywords: quality;quality management system;process approach;ISO 9001:2008;key processes in production of ski jumping suits;
URN: URN:SI:UM:
Type (COBISS): Undergraduate thesis
Thesis comment: Univ. v Mariboru, Fak. za organizacijske vede
Pages: 58 f.
ID: 9168181
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