magistrsko delo
Urška Krajišnik (Author), Teodora Ivanuša (Mentor)

Abstract

V Republiki Sloveniji se vse bolj ukvarjamo z izboljšanjem izobraževalnega procesa oziroma sistema, vendar pa se v današnjih časih pojavljajo afere, ki pa kažejo javnosti in odjemalcem javnih univerz prav nasprotno (opis afer sledi v naslednjih poglavjih). V tem delu smo se ukvarjali z ocenjevanjem poslovne odličnosti javnih univerz v Republiki Sloveniji s pomočjo EFQM modela. Analizirali smo vseh osem področij, ki jih ta model obsega. Odjemalcem teh ustanov smo dali v izpolnjevanje vprašalnik, s katerim smo merili, kakšno je njihovo mnenje o poslovanju slovenskih javnih univerz. S pomočjo analize in sinteze ter s pomočjo EFQM modela smo preučili, na katerem izmed osmih področij so potrebne izboljšave javnih univerz. Glede na pridobljene podatke ugotavljamo, da odjemalci javnih univerz (0,21% celotne populacije študentov in 0,18% populacije delodajalcev) še vedno verjamejo v izpolnjevanje nalog javnih univerz v RS.

Keywords

javne univerze;poslovna odličnost;model EFQM;primerjalna analiza;Slovenija;magistrske naloge;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UM FL - Faculty of Logistics
Publisher: [U. Krajišnik]
UDC: 005.336.1
COBISS: 512843069 Link will open in a new window
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Other data

Secondary language: English
Secondary title: Quality assessement of universities in the republic of slovenia
Secondary abstract: In the Republic of Slovenia we are increasingly involved with the improvement of the educational process/system, but scandals are common these days which lead the public to believe the contrary (description in the following chapters). In this thesis we graded professional excellence of public universities in Slovenia with the help of the EFQM model. We analyzed all of the eight areas the model covers. We gave a questionnaire to the clients of these institutions asking them about their opinion on the institutions' operations. Using analysis, synthesis and the EFQM model we studied in which of the areas improvement is needed. According to the collected data the clients of public universities (0,21% of the entire student population and 0,18% of the employers population) still believe the (public) universities are fulfilling their responsibilities.
Secondary keywords: public universities;business excellence;EFQM model;comparative analysis;Slovenia;
URN: URN:SI:UM:
Type (COBISS): Master's thesis/paper
Thesis comment: Univ. v Mariboru, Fak. za logistiko
Pages: VIII, 47 f., [2] f. pril.
ID: 9600074