Language: | Slovenian |
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Year of publishing: | 2016 |
Typology: | 2.09 - Master's Thesis |
Organization: | UL EF - Faculty of Economics |
Publisher: | [M. Grujić] |
UDC: | 659.2 |
COBISS: | 23458022 |
Views: | 643 |
Downloads: | 145 |
Average score: | 0 (0 votes) |
Metadata: |
Secondary language: | English |
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Secondary title: | Service level agreements as a quality element of information systems department operation |
Secondary keywords: | informatics;information systems;information technology;services;management;quality;case study;banks; |
Type (COBISS): | Master's thesis |
Thesis comment: | Univ. v Ljubljani, Ekonomska fak. |
Pages: | III, 92, 13 str. |
ID: | 9602819 |