Language: | Slovenian |
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Year of publishing: | 2016 |
Typology: | 2.09 - Master's Thesis |
Organization: | UL EF - Faculty of Economics |
Publisher: | [J. Jeklič] |
UDC: | 005.3 |
COBISS: | 23633894 |
Views: | 681 |
Downloads: | 354 |
Average score: | 0 (0 votes) |
Metadata: |
Secondary language: | English |
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Secondary title: | Reengineering of a complaint management process: a case of a selected bank |
Secondary keywords: | banking;banks;banking management;claims;management;changes;business process;models;analysis; |
Type (COBISS): | Master's thesis |
Thesis comment: | Univ. v Ljubljani, Ekonomska fak. |
Pages: | III, 74 str. |
ID: | 9602830 |