Amy Van Looy (Avtor), Peter Trkman (Avtor), Els Clarysse (Avtor)

Povzetek

Organizations strive to develop a variety of capabilities to improve and measure business processes. Researchers have used various maturity models to investigate the development of a business process orientation (BPO), and most have argued that such a development comes in stages. Current literature underestimates the interrelationships between BPO capabilities and fails to consider multidimensional or non-linear paths to maturity. To refine the features of maturity models, this study relies on configuration theory to uncover different archetypes for BPO development and quantitatively evaluate them by examining performance differences among archetypes based on a large-scale international dataset. The resulting empirical taxonomy with seven BPO archetypes establishes important performance differences between organizations at a similar maturity level. Besides strengthening the theoretical foundations of BPO and making maturity assessments more multifaceted, the results help organizations give their managerial efforts a focus by enabling comparison with peers in the same archetype and showing various paths for BPO improvement.

Ključne besede

podjetje;poslovni proces;uspešnost poslovanja;enterprises;business process business process;business efficiency;

Podatki

Jezik: Angleški jezik
Leto izida:
Tipologija: 1.01 - Izvirni znanstveni članek
Organizacija: UL EF - Ekonomska fakulteta
UDK: 659.2:004
COBISS: 62817027 Povezava se bo odprla v novem oknu
ISSN: 2363-7005
Št. ogledov: 315
Št. prenosov: 42
Ocena: 0 (0 glasov)
Metapodatki: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Ostali podatki

Sekundarni jezik: Slovenski jezik
Sekundarne ključne besede: podjetje;poslovni proces;uspešnost poslovanja;
Vrsta dela (COBISS): Članek v reviji
Konec prepovedi (OpenAIRE): 2022-05-12
Strani: str. 133-147
Zvezek: ǂVol. ǂ64
Čas izdaje: 2022
DOI: 10.1007/s12599-021-00700-4
ID: 12994067