diplomsko delo univerzitetnega študija Organizacija in management kadrovsko-izobraževalnih sistemov
Povzetek
V diplomskem delu smo predstavili protokol uvajanja novo zaposlenih v podjetju Studio Moderna; ker gre za veliko mednarodno podjetje, smo se osredotočili na sedež podjetja v Sloveniji. Glavna usmeritev podjetja je prodaja, zato smo se usmerili na dva oddelka, in sicer na maloprodajo (trgovine) in klicni center, ki smo ju proučevali, primerjali protokol izobraževanja novo zaposlenih med področji, proučevali podobnosti in prednosti oziroma iskali razlike.
Prvi del diplomskega dela je predvsem opisna tehnika, v katerem smo na podlagi domače in tuje literature predstavili teoretična izhodišča – kaj je kadrovanje, kako poteka izbira novo zaposlenega, predstavili smo teorijo uvajanja novo zaposlenih, pomen uvajanja novih kadrov in na kratko povzeli modele uvajanja novo zaposlenih v povezavi s socializacijo. Pojavljajo se tudi vprašanja, kdo so izvajalci uvajanja novo zaposlenih, kdo je mentor in kakšen je pomen mentorstva.
Drugi del diplomskega dela je raziskovalne narave in temelji na zastavljenih vprašanjih, na katere smo poskušali odgovoriti v raziskavi. Na prvi del zastavljenih vprašanj smo odgovorili na podlagi proučene dokumentacije in podatkov, posredovanih iz podjetja, s temi podatki smo tudi predstavili in proučili trenutno stanje protokola uvajanja novo zaposlenih. Na drugi del vprašanj pa smo odgovorili na podlagi anonimne ankete, ki so jo izpolnili zaposleni na obeh proučevanih področjih.
V raziskavi smo ugotovili, da ima podjetje Studio Moderna dobro organizirano uvajanje za svoje zaposlene na proučevanih dveh oddelkih. Primerjava obeh oddelkov je pokazala, da poteka uvajanje na podoben način, pripravljeno imajo tudi dokumentacijo, kako naj bi uvajanje novo zaposlenih potekalo, vendar je zapisana dovolj splošno, da omogoča prilagajanje posamezniku in njegovim potrebam, kar je ključnega pomena.
Ključne besede
protokol uvajanja kadrov;izobraževanje;mentor;
Podatki
Jezik: |
Slovenski jezik |
Leto izida: |
2016 |
Tipologija: |
2.11 - Diplomsko delo |
Organizacija: |
UM FOV - Fakulteta za organizacijske vede |
Založnik: |
[M. Krajnc] |
UDK: |
339.138 |
COBISS: |
7824659
|
Št. ogledov: |
2197 |
Št. prenosov: |
361 |
Ocena: |
0 (0 glasov) |
Metapodatki: |
|
Ostali podatki
Sekundarni jezik: |
Angleški jezik |
Sekundarni naslov: |
Protocol of Training New Employees at Company Studio Moderna d.o.o. |
Sekundarni povzetek: |
In my thesis I presented the protocol of introducing new employees to the company Studio Moderna d.o.o.. Because this is a large international company, I focused on the corporate office in Slovenia. The main orientation of the company is sale, so I focused on two divisions that are leading in this area - retail (stores) and call center, which I have studied, compared the protocol of training new employees between the areas, studied the similarities and differences and the advantages or the disadvantages.
The first part of my thesis is mainly descriptive technique in which I am using the existing domestic and foreign literature to present theoretical basics - what is human resources, how the choice for the new employee is made, I presented a theory of introduction of new employees, the importance of introducing new personnel and a short summary of deployment models for new employees in connection with socialization. But there is also the question of who is introducing new employees, what or who is a mentor and the importance of mentoring.
The second part of the thesis is research and is based on the questions raised, which I have tried to answer during the research. On the first part of the questions I answered with the help of the documents and information I got from the company, with this data I have presented and examined the current state of the protocol of introducing new employees, the second part of the questions I answered with the help of an anonymous survey, which was completed by the employees in both studied areas.
In my research I found that the company Studio Moderna d.o.o. has well-organized introduction for their new employees on the two studied departments. During the comparison of the two departments, I realised that introduction is carried out in a similar way, they also have written instructions on how to introduce new employees, but are written generally enough to be able to adapt to individual needs, which in my opinion is very important. |
Sekundarne ključne besede: |
Protocol of introduction of new personnel;Education;Mentor;Mentoring;Objectives of Personnel Introduction;Socialization.; |
URN: |
URN:SI:UM: |
Vrsta dela (COBISS): |
Diplomsko delo |
Komentar na gradivo: |
Univ. v Mariboru, Fak. za organizacijske vede |
Strani: |
66 f. |
ID: |
9170451 |