interactive performance testing and user interface evaluation of the Slovenian eDavki public tax portal
Jure Trilar (Avtor), Tjaša Sobočan (Avtor), Emilija Stojmenova (Avtor)

Povzetek

This is the latest article in a series of research on the family-centered design concept. The theoretical context was revisited and expounded to support its usefulness in conjunction with a user-centered design approach within distinct application domains. A very important contribution is applied through the development of the instruments—website capture, a public testing platform, results processing and the Web Content Accessibility Guide 2.1 recommendation tool—to conduct unmoderated remote testing of user interfaces that corresponds to the requirements of general digitalization efforts as well as the response to current and future health risks. With this set of instruments, an experiment was conducted to address the differences in usage, and performancewise and user-based evaluation methods, of the eDavki public tax portal, among two generations, adults and elderly citizens, and between an original and an adapted user interface that respects accessibility and other recommendations. The differences found are further discussed and are congruent to particularities that have been modified within interfaces.

Ključne besede

k družini usmerjeno načrtovanje;uporabniška evalvacija;e-storitve;digitalne tehnologije;family-centered design;user-evaluation;e-services;digital technology;

Podatki

Jezik: Angleški jezik
Leto izida:
Tipologija: 1.01 - Izvirni znanstveni članek
Organizacija: UL FE - Fakulteta za elektrotehniko
UDK: 621.39:004.7
COBISS: 73694979 Povezava se bo odprla v novem oknu
ISSN: 1424-8220
Št. ogledov: 113
Št. prenosov: 20
Ocena: 0 (0 glasov)
Metapodatki: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Ostali podatki

Sekundarni jezik: Slovenski jezik
Sekundarne ključne besede: k družini usmerjeno načrtovanje;uporabniška evalvacija;e-storitve;digitalne tehnologije;
Vrsta dela (COBISS): Članek v reviji
Strani: str. 1-35
Letnik: ǂiss. ǂ15
Zvezek: 5161
Čas izdaje: Aug.-1 2021
DOI: 10.3390/s21155161
ID: 14956890