ǂthe ǂmediating role of brand impressions and brand attitudes

Povzetek

Consumers increasingly expect corporate brands to be sustainable and uphold their ethical values. To explore this topic, we draw on the impression formation literature from social psychology to investigate how perceptions of corporate sustainability activities influence the formation of corporate brand impressions (regarding the dimensions of brand warmth, competence, and morality), which in turn translate into favourable brand attitudes and purchase intentions. In collaboration with a market research company, we conducted an online survey of 441 respondents who evaluated a range of real-world corporate brands from different industries. The results show that brand sustainability has a positive indirect effect on purchase intentions mediated by brand impressions and attitudes towards a brand. We show that brand impressions and attitudes function as complementary mediators, meaning that consumers’ beliefs about a company’s sustainability activities directly affect the consumers’ behavioural intentions. Moreover, we demonstrate that brand warmth, competence, and morality are fundamental dimensions of consumers’ brand impressions. We discuss the implications of the findings and future research directions in the field of corporate brand impressions and sustainability.

Ključne besede

trženje;blagovne znamke;vedenje potrošnikov;marketing;brands;consumer behaviour;

Podatki

Jezik: Angleški jezik
Leto izida:
Tipologija: 1.01 - Izvirni znanstveni članek
Organizacija: UL EF - Ekonomska fakulteta
UDK: 339.138
COBISS: 114889475 Povezava se bo odprla v novem oknu
ISSN: 1350-231X
Št. ogledov: 57
Št. prenosov: 8
Ocena: 0 (0 glasov)
Metapodatki: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Ostali podatki

Sekundarni jezik: Slovenski jezik
Sekundarne ključne besede: trženje;blagovne znamke;vedenje potrošnikov;
Vrsta dela (COBISS): Članek v reviji
Konec prepovedi (OpenAIRE): 2023-07-09
Čas izdaje: [in press] 2022
DOI: 10.1057/s41262-022-00280-y
ID: 15956610
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