diplomsko delo
Povzetek
Marca 2020 je bila bolezen covid-19, ki jo povzroča novi koronavirus SARS-Cov-2, razglašena za
pandemijo. Svetovno prebivalstvo je bilo naenkrat pretreseno in se je moralo navaditi na nov način
življenja, ki je trajal več kot dve leti. Ker se je virus zelo hitro širil, so morale države po
vsem svetu sprejeti več strogih ukrepov, na primer obvezno uporabo zaščitnih mask, karanteno na
domu, delo od doma, šolanje od doma, prepoved zbiranja in druženja ljudi na javnih mestih. Zaradi
pandemije covida-19 so negativne posledice utrpele vse panoge po vsem svetu, najbolj
zdravstvo. Nobena izjema niso centri za socialno delo, tudi ti so se med epidemijo spoprijemali z
raznimi etičnimi dilemami in prilagajali svoje delo glede na razmere. Center za socialno delo je
javni socialnovarstveni zavod in ima v skupnosti izjemno velik pomen, saj odpravlja in preprečuje
stiske posameznikov in družin. Velik pomen v epidemiji covida-19 je imela tudi digitalizacija, saj
smo lahko le tako varno poslovali na daljavo, brez osebnega stika in posledično brez nevarnosti za
okužbo. Namen diplomskega dela je bil seznanitev s tem, kako so centri za socialno delo
med epidemijo delovali, ali je in kako je digitalizacija vplivala na njihovo poslovanje ter ali so
se izdatki socialnih transferjev povečali. Na podlagi intervjujev s strokovnimi delavci
in proučevanja strokovne literature in zakonodaje, ki je bila sprejeta med epidemijo, smo
ugotovili, da je bilo elektronsko poslovanje med epidemijo pozitivna izkušnja, saj je bilo strankam
s tem, da so s centri komunicirale prek elektronskih kanalov, omogočeno, da so lahko nemoteno
komunicirale in uveljavljale pravice. S tem načinom poslovanja so se stranke izognile možnosti
okužbe, stroškom poštnine, fotokopij in potnim stroškom. Ko so se ljudje informacijsko opismenili,
so se na tak način poslovanja navadili in število oddanih vlog se je povečalo. Ugotovili smo tudi,
da se v celotnem obdobju epidemije obseg dela centrov ni bistveno povečal. Na povečan obseg
izplačil socialnih transferjev nista vplivali samo epidemija in izguba zaposlitve, ampak vsi
interventni zakoni, sprejeti v tem času. Navsezadnje na centrih menijo, da so delo dobro
opravili. Nihče na takšne razmere ni bil pripravljen, vendar so z interakcijo in sodelovanjem
med zaposlenimi svojim uporabnikom pomagali po najboljših močeh.
Ključne besede
covid-19;epidemija;pandemija;center za socialno delo;SARS- CoV-2;ukrepi;
Podatki
Jezik: |
Slovenski jezik |
Leto izida: |
2022 |
Tipologija: |
2.11 - Diplomsko delo |
Organizacija: |
UL FU - Fakulteta za upravo |
Založnik: |
[N. Kralj] |
UDK: |
364-3:061.1:616-036.21:578.834(497.4)(043.2) |
COBISS: |
134400259
|
Št. ogledov: |
135 |
Št. prenosov: |
31 |
Ocena: |
0 (0 glasov) |
Metapodatki: |
|
Ostali podatki
Sekundarni jezik: |
Angleški jezik |
Sekundarni naslov: |
Impact of the Covid-19 epidemic on the work of centers for social work |
Sekundarni povzetek: |
In March 2020, the disease named Covid-19, caused by the new coronavirus SARS- CoV-2, was declared
as pandemic. The world’s population was so suddenly shaken and forced to face a new reality that
lasted over two years. As the virus spread very quickly around the world, countries all over the
world were forced to take several strict measures, such as mandatory wearing of protective
masks, quarantine, working from home, schooling from home, and banning gatherings of
people in public places. Due to the Covid-19 pandemic, all industries throughout the world
suffered negative consequences, which were felt most in healthcare. Centers for Social Work are
no exception, and during the epidemic they also faced various ethical dilemmas and adapted
their work according to the situation. The Center for Social Work is a public social welfare
institution, which is extremely important in the community, as it eliminates and prevents the
hardships of individuals and families. Digitalization was also of great importance in the Covid-19
epidemic, because with its help we were able to do business safely and remotely, without personal
contact and consequently without the risk of infection. The aim of the thesis was to
familiarize with how Centers for Social Work functioned during the epidemic, if and how
digitalization affected their operations and whether social transfer payments have increased.
With the help of interviews of professionals and the study of professional literature and
the legislation that was adopted during the epidemic, we found that electronic business during
the epidemic was a positive experience, because the customers, when they communicated with the
centers via electronic channels, were enabled to communicate and exercise rights without
interruption. With this way of doing business, customers avoided the possibility of infection, the
cost of postage, photocopying and travel costs. When people became information literate, they got
used to this way and the number of submitted applications increased. We found that
the volume of work in the centers did not increase significantly. For increased volume of
social transfer payments was not to blame the epidemic and job losses, but mainly all the
intervention laws that were passed at that time. Nevertheless, the centers feel that they did a
good job. None of us were prepared for such a situation, but with the help of interaction
and cooperation between the employees, they helped their users to the best of their ability. |
Sekundarne ključne besede: |
Covid-19;epidemic;pandemic;Centre for Social Work;SARS-CoV-2;measures; |
Vrsta dela (COBISS): |
Diplomsko delo/naloga |
Študijski program: |
1000529 |
Konec prepovedi (OpenAIRE): |
1970-01-01 |
Komentar na gradivo: |
Univ. v Ljubljani, Fak. za upravo |
Strani: |
VIII, 37 str. |
ID: |
17034220 |