diplomsko delo
Tjaša Luzar (Avtor), Alenka Gril (Mentor), Mojca Šeme (Komentor)

Povzetek

V svoji diplomski nalogi sem pisala o odnosih, ki jih strokovne delavke na centrih za socialno delo vzpostavljajo z družinami s številnimi izzivi, saj so odnosi po mojem mnenju ključni dejavnik za uspešno doseganje sprememb. Zanimalo me je, katera znanja imajo socialni delavci na centrih za socialno delo o pristopu, utemeljenem na odnosu, kakšne so značilnosti delovnih odnosov, ki jih vzpostavljajo strokovne delavke z družinami s številnimi izzivi, s katerimi izzivi se srečujejo družine, ki prihajajo na center za socialno delo in kateri so osebni, organizacijski in sistemski vidiki, ki socialnim delavcem olajšujejo ali otežujejo, da bi z družinami s številnimi izzivi sodelovali na način na odnosu utemeljene prakse. Raziskava je kvalitativna, izvedla sem intervjuje s smernicami za delno strukturirani intervju, moj vzorec je sestavljalo 7 strokovnih delavk z različnih centrov za socialno delo. Ugotovila sem, da strokovne delavke pri svojem delu uporabljajo nekatere elemente odnosa, ki »čustveno drži« uporabnika, kot so aktivno poslušanje, transparentnost, zanesljivost, omogočanje zaupanja itd. Strokovne delavke se zavedajo pomena kakovostnega, kontinuiranega in podpornega »odnosa držanja«, ki ga poudarja pristop na odnosu utemeljenega socialnega dela, vendar jim razmere na centrih za socialno delo pogosto onemogočajo vzpostavljanje takih odnosov. Znanja, ki jih strokovne delavke uporabljajo pri vzpostavljanju odnosov z družinami, izhajajo iz študija, izobraževanj na centrih za socialno delo, določena znanja pa črpajo tudi iz osebnega življenja. Kvaliteto odnosov z družinami so strokovne delavke opisale kot dobro. Svojo vlogo v odnosu z družino strokovne delavke vidijo kot preplet nadzorne in podporne vloge. Strokovne delavke so opazile, da se včasih zgodi, da je družina preobremenjena z vsemi institucijami, ki jih mora obiskovati ali s katerimi sodeluje. Na odnose med strokovnimi delavkami in družinami po mnenju strokovnih delavk vplivajo ravnanje strokovnih delavk, organiziranost dela (delovni čas), število primerov, podpora sodelavcev in delodajalca ter sistemski vidik (zakonodaja, pomanjkanje kadra, malo ponudbe pomoči, premalo preventive).

Ključne besede

družina;socialno delo;centri za socialno delo;strokovni delavci;delovni odnos;

Podatki

Jezik: Slovenski jezik
Leto izida:
Tipologija: 2.11 - Diplomsko delo
Organizacija: UL FSD - Fakulteta za socialno delo
Založnik: [T. Luzar]
UDK: 364.4-055.5/.7
COBISS: 187550979 Povezava se bo odprla v novem oknu
Št. ogledov: 169
Št. prenosov: 48
Ocena: 0 (0 glasov)
Metapodatki: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Ostali podatki

Sekundarni jezik: Angleški jezik
Sekundarni naslov: Relationship based social work with families in multi problem situations at social work centres
Sekundarni povzetek: In my Graduation Thesis, I wrote about the relationships that professional workers establish with families facing numerous challenges in social welfare centers. I believe it is important to explore the nature of these relationships and identify what facilitates or hinders them, as I consider relationships to be a crucial factor in achieving successful outcomes. I was interested in examining the knowledge social workers at social welfare centers have regarding a relationship-based approach, the characteristics of the working relationships they establish with families facing numerous challenges, the challenges these families encounter when accessing the services of the social welfare center, and the personal, organizational, and systemic aspects that either facilitate or hinder social workers in engaging with these families in a relationship-based practice. The research was qualitative in nature, and I conducted interviews using semi-structured guidelines. The sample consisted of 7 professional workers from different social welfare centers. I found that professional workers utilize certain elements of a "holding relationship" in their work, such as active listening, transparency, reliability, and fostering trust. They are aware of the importance of a quality, continuous, and supportive holding relationship emphasized in the approach of relationship-based social work. However, the circumstances in social welfare centers often hinder the establishment of such relationships. The knowledge that professional workers employ in building relationships with families stems from their studies, education in social welfare centers, and some knowledge drawn from personal life experiences. The professional workers described the quality of their relationships with families as good. They perceive their role in the family relationship as a combination of supervisory and supportive roles. The professional workers have observed instances where families become overwhelmed by the number of institutions they have to visit or engage with. According to the professional workers, the relationships between themselves and the families are influenced by the actions of the professional workers, the organization of work (working hours), caseloads, support from colleagues and employers, and systemic aspects (legislation, staff shortages, limited availability of assistance, insufficient preventive measures).
Sekundarne ključne besede: families;social workers;relationship based social work;working relationship;
Vrsta dela (COBISS): Diplomsko delo/naloga
Študijski program: 0
Konec prepovedi (OpenAIRE): 1970-01-01
Komentar na gradivo: Univ. v Ljubljani, Fakulteta za socialno delo
Strani: 113 str.
ID: 19841901