Dobre prakse upravljanja sprememb v podjetju Krka

Povzetek

Ključne besede

Podatki

Jezik:	Slovenski jezik
Leto izida:	2011
Tipologija:	2.11 - Diplomsko delo
Organizacija:	UL FRI - Fakulteta za računalništvo in informatiko
Založnik:	[A. Ucman]
UDK:	004:005(043.2)
COBISS:	8265300
Št. ogledov:	122
Št. prenosov:	4
Ocena:	0 (0 glasov)
Metapodatki:

Ostali podatki

Sekundarni jezik:	Angleški jezik
Sekundarni naslov:	[Best practices of change management in Krka company]
Sekundarni povzetek:	The aim of change management is to record, save, study, authorize, prioritize, plan, test, implement, document, and review change requests in a controlled manner. The purpose of this BA thesis is to present the guidelines of change management according to the Information Technology Infrastructure Library v3. The first part of the thesis consists of the theoretical reflections on change management as well as planning and developing a new service. In the second part the change request is presented on a practical example at Krka d.d. where I participated on the project described in Chapter 5. The practical part consists of the description of the previous state, descriptions and relations between the systems used in the change deployment process, descriptions of tools used for planning a change, validation scheme of the systems used at Krka d.d. as well as the demonstration of different solutions developed together with the co-workers and used for finding the final solution and successfully deploying the change.
Sekundarne ključne besede:	change management;service;ITIL;data management;application management;information system;computer science;diploma;
Vrsta datoteke:	application/pdf
Vrsta dela (COBISS):	Diplomsko delo
Komentar na gradivo:	Univ. v Ljubljani, Fak. za računalništvo in informatiko
Strani:	59 f.
ID:	23936573