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Št. zadetkov: 2
Effect of management commitment to service quality on car-hailing drivers’ service behaviors
Phuong Tran Huy, Hong Chuong Pham
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Background and Purpose: Management Commitment to Service Quality (MSCQ) has been found to positively predict employee’s service quality and service behaviors in different service industries. In the context of sharing economy, the relationship between company and service providers is different from t ...
Leto: 2021 Vir: Fakulteta za organizacijske vede (UM FOV)
ǂThe ǂadoption and implementation of high-performance work system in subsidiaries of Japanese multinational companies in Vietnam:
Phuong Tran Huy, Thi Ngoc Quynh Dinh, The Kien Nguyen
Izvirni znanstveni članek
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Background and purpose: Managing human resource in foreign subsidiaries of Multinational Companies (MNCs) has been a challenging task due to the cultural diversity. High Performance Work System (HPWS) has been adopted by headquarters of MNCs in their subsidiaries as a form of control. The current re ...
Leto: 2022 Vir: Fakulteta za organizacijske vede (UM FOV)
Št. zadetkov: 2
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