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ǂA ǂFramework for adopting a sustainable reverse logistics service quality for reverse logistics service providers
Ahmed Dabees, Mahmoud Barakat, Sahar Sobhy El Barky, Andrej Lisec
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Oznake: trajnost;povratna logistika;trajnostna povratna logistika;kakovost storitev;zadovoljstvo strank;operativno tveganje;sustainability;reverse logistics;sustainable reverse logistics service quality;customer satisfaction;operational risk;
Reverse logistics has become a competitive need for sustainability. Lack of resources to apply reverse logistics solutions has severely impacted many supply chains’ costs and customer service, making it impossible to meet the expectations of return processing. In those conditions, client demands for ...
Leto: 2023 Vir: Fakulteta za logistiko (UM FL)
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