diplomska naloga
Mirela Svetina (Author), Slavko Dolinšek (Mentor)

Abstract

Pomen kakovosti storitev za zadovoljstvo odjemalca

Keywords

storitve;kakovost;odjemalci;zadovoljstvo;turizem;zaposleni;standardi kakovosti;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UP FM - Faculty of Management Koper
Publisher: [M. Svetina]
UDC: 338.48:05.6(043.2)
COBISS: 2959575 Link will open in a new window
Views: 2990
Downloads: 125
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Other data

Secondary language: English
Type (COBISS): Undergraduate thesis
Thesis comment: Diplomske naloge, Fakulteta za management
Pages: VIII, 51 str. + pril.
ID: 1491566