diplomsko delo
Laura Črnigoj (Author), Iča Rojšek (Mentor)

Abstract

Razlogi za prehajanje porabnikov h konkurenčnim ponudnikom storitev

Keywords

storitve;kvaliteta;zadovoljstvo;lojalnost;odnosi s strankami;raziskave;analiza;

Data

Language: Slovenian
Year of publishing:
Source: Ljubljana
Typology: 2.11 - Undergraduate Thesis
Organization: UL EF - Faculty of Economics
Publisher: [L. Črnigoj]
UDC: 339.138
COBISS: 15678950 Link will open in a new window
Views: 681
Downloads: 165
Average score: 0 (0 votes)
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Other data

Secondary language: Unknown
Secondary keywords: services;quality;satisfaction;loyalty;customer relationship;research;analysis;
Type (COBISS): Undergraduate thesis
Thesis comment: Univerza v Ljubljani, Ekonomska fakulteta
Pages: 41 str., 26 str. pril.
Keywords (UDC): social sciences;družbene vede;economics;economic science;ekonomija;ekonomske vede;trade;commerce;international economic relations;world economy;trgovina;tržišče;marketing;general questions of trade and commerce;market;splošna vprašanja o trgovanju in trgovini;
ID: 39387