Vpliv indijske kulture na proces pogajanj

delo diplomskega seminarja

Daša Prevolšek (Author), Sonja Treven (Mentor)

Abstract

V diplomskem seminarju smo proučevali kako indijska kultura vpliva na proces pogajanj. Predstavili smo pojem kulture in njene sestavine ter glavne značilnosti. Prav tako pa smo definirali tudi pogajanja in podrobneje opisali sam pogajalski proces, pristope k pogajanju, strategije ter taktike pogajanj. Spoznali smo, da mora biti vsak poslovnež, ki se pogaja s tujimi poslovneži oziroma s pripadniki drugih kultur, zelo dobro seznanjen s kulturnimi razlikami. Dobro mora poznati poslovni bonton in običaje tuje kulture, saj le tako lahko uspešno posluje. Za uspešen sporazum pri mednarodnih pogajanjih je upoštevanje kulturnih razlik torej bistvenega pomena. V indijskem poslovnem svetu managerji in ostali poslovneži velik pomen pripisujejo nenapisanim pravilom. Spoštovanje do kulture in do drug drugega izražajo predvsem z neverbalnim komuniciranjem – s kretnjami, mimiko obraza, govorico telesa, s pogledom, z dotiki, z izgledom in obleko. V zadnjem delu smo zato predstavili dejanski vpliv indijske kulture na pogajanja in podrobneje opisali poslovne indijske običaje. Prikazali smo kako potekajo poslovna srečanja, poslovne večerje ali kosila ter s kakšnimi darili lahko obdarujemo indijske poslovneže. Spoznali smo, da so Indijci zelo natančni in točni ter, da se držijo obljub in dogovorov. Pogajanja v Indiji so glasna in intenzivna, na odločitve pa pogosto vplivajo odnosi in čustva.

Keywords

mednarodno poslovanje;kulturne razlike;pogajanje;strategija;poslovno komuniciranje;medkulturna komunikacija;poslovni bonton;običaji;Indija;

Data

Language:	Slovenian
Year of publishing:	2013
Typology:	2.11 - Undergraduate Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	[D. Prevolšek]
UDC:	316.72(540):339.162
COBISS:	11508764
Views:	2046
Downloads:	265
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Influence of Indian culture on the negotiation process
Secondary abstract:	In diploma work we have studied how indian culture influences on negotiation process. We have described the definition of culture, elements of culture and main fatures. We have presented the negotiation process, negotiation approaches, strategies and tactics. We have learned that every businessman have to be prepared on business negotiation with members of other culture. He have to know a lot about cultural differences, business etiquette and business customs. In Indian business world, unwritten rules are very important for managers and other businessmen. They show their respect to culture and to each other especially with non-verbal communication – with gestures, facial expression, body language, eye-contact, touching, appearance and clothing. In the last part of diploma work, we have indicated influence of indian culture on negotiations and described indian business customs. We have presented business meetings, business dinners or lunches and which business gifts are recommendable for indian businessmen. We have learned that Indian people are very exact. They keep their promises and agreements. Negotiations in India are very loud and intensive. Relationships and emotions have very big influence on making decisions.
Secondary keywords:	culture;negotiation;negotiation strategies;India;Indian culture;business communication;business etiquette;business customs;business meetings;elements of culture;international business;
URN:	URN:SI:UM:
Type (COBISS):	Final seminar paper
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	43 str.
ID:	8726384