diplomsko delo visokošolskega strokovnega študija Organizacija in management poslovnih in delovnih sistemov
Marjetka Pustavrh (Author), Matjaž Roblek (Mentor)

Abstract

Osnovno vodilo pri ustvarjanju diplomske naloge je bilo prenova celotnega obstoječega procesa napovedi odsotnosti zaposlenih v SKB banki d.d.. Pri raziskovalnem delu naloge smo se srečevali z različnimi teţavami in vprašanji kako izvesti prenovo in izboljšanje procesa, kakšne so dejanske moţnosti za uresničitev prenove in izboljšav ter kakšni so prihranki glede na obstoječi proces. Za raziskovalno metodo smo uporabili metodo Razvoja funkcij kakovosti oziroma QFD metodo.

Keywords

proces;prenova poslovnega procesa;razvoj funkcij kakovosti;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UM FOV - Faculty of Organizational Sciences
Publisher: [M. Pustavrh]
UDC: 658.5
COBISS: 7292947 Link will open in a new window
Views: 1182
Downloads: 38
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Other data

Secondary language: English
Secondary title: Reengineering of business process for announcement of employees absence in SKB Bank d.d.
Secondary abstract: The basic guideline in creating thesis was the total reengineering of the existing business process for announcement of employees absence in SKB Bank. During conduction their research tasks we faced with different problems and issues regarding how to carry out the reengineering and improvement of the business process, what are the real possibilities for the realization of reengineering and improvements and for the end we presented comparison of savings between existing and new proposed process.
Secondary keywords: - process - reengineering of business process - quality function deployment - house of quality;
URN: URN:SI:UM:
Type (COBISS): Bachelor thesis/paper
Thesis comment: Univ. v Mariboru, Fak. za organizacijske vede
Pages: 68 f.
ID: 8728891
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