Črtomir Rozman (Avtor), Majda Potočnik (Avtor), Karmen Pažek (Avtor), Andreja Borec (Avtor), Darja Majkovič (Avtor), Marko Bohanec (Avtor)

Povzetek

Farm tourism is a significant means of supplementing farmer's incomes. This paper presents a methodology for ranking tourist farms by using a multi-criteria model based on the qualitative multi-criteria modeling methodology, DEX, to assess service quality. The software tool DEXi was used to achieve this end. The model was then applied to seven tourist farms with data derived from questionnaires completed by tourist farm operators and guests. The results are shown as service quality assessments for individual farms. The potential of the model for assessing the farms is demonstrated with the aim of providing a comprehensive explantation and justification of the assessment technique. It also indicates potential improvements that farms can make through "what-if" analysis and visualisation. Despite limitations, such as use of qualitative data only, the approach is proposed as being both appropriate and advantageous when compared with other means of ranking enterprises.

Ključne besede

rural tourism;tourist farm;service quality;multi-criteria modeling;Dexi;

Podatki

Jezik: Angleški jezik
Leto izida:
Tipologija: 1.01 - Izvirni znanstveni članek
Organizacija: UM FKBV - Fakulteta za kmetijstvo in biosistemske vede
UDK: 631.1:004.9
COBISS: 2713900 Povezava se bo odprla v novem oknu
ISSN: 0261-5177
Št. ogledov: 1010
Št. prenosov: 85
Ocena: 0 (0 glasov)
Metapodatki: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Ostali podatki

Sekundarni jezik: Neznan jezik
URN: URN:SI:UM:
Vrsta dela (COBISS): Delo ni kategorizirano
Strani: str. 629-637
Zvezek: ǂLetn. ǂ30
Čas izdaje: 2009
DOI: 10.1016/j.tourman.2008.11.008
ID: 1029804