Obvladovanje stresa na delovnem mestu medicinske sestre in zdravstvenega tehnika

(diplomsko delo)

Ksenija Benčuk (Avtor), Milena Pišlar (Mentor)

Povzetek

Teoretična izhodišča: Stres pri delu postaja vse bolj pereč problem sodobne družbe. Medicinska sestra in zdravstveni tehnik se pri svojem delu srečujeta z vrsto stresorjev. Ne prepoznava in neobvladovanje le teh puščata kvarne posledice na psihofizičnem zdravju zaposlenega, kar ima negativne posledice tudi za organizacijo. V diplomskem delu so zajete vrste stresa, simptomi, ter vzroki in posledice stresa. Predstavljene so učinkovite strategije obvladovanja stresa. V raziskovalnem delu smo ugotavljali, kako se medicinske sestre in zdravstveni tehniki soočajo z obremenitvami in na kakšen način obvladujejo stresne situacije. Raziskovalna metodologija: Raziskava, ki je bila opravljena decembra 2012 je temeljila na kvantitativni metodi z uporabo anketnega vprašalnika, ki je zajemal 13 vprašanj zaprtega in polzaprtega tipa. Raziskovalni vzorec je zajemal 90 medicinskih sester in zdravstvenih tehnikov, zaposlenih na različnih oddelkih Univerzitetnega kliničnega centra Maribor. Rezultati: Rezultati raziskave kažejo na to, da so medicinske sestre in zdravstveni tehniki pri svojem delu pogosto izpostavljeni stresnim situacijam. Za soočanje z delovnimi obremenitvami uporabljajo strategije, s katerimi učinkovito obvladujejo stresne situacije. Slabše pa obvladujejo lasten življenjski slog in delovno okolje. Sklep: Obvladovanje stresa se prične s prepoznavo vzroka stresa. Potrebno se je z njim soočiti in ga obrniti sebi v prid, saj se le tako njegov škodljiv vpliv ne odraža na zdravju zaposlenih. Delovna organizacija lahko s svojim delovanjem doprinese k bolj zdravemu delovnemu okolju z uvedbo različnih programov za obvladovanje stresa, ki zaposlenim nudijo podporo in pomoč pri razvijanju lastnih metod obvladovanja stresa. Odgovornost za svoje življenje in zdravje pa nosi vsak sam in rešitev je lahko že v preprosti preusmeritvi lastnih misli.

Ključne besede

stres;stres na delovnem mestu;medicinske sestre;zdravstveni tehniki;obvladovanje stresa;

Podatki

Jezik:	Slovenski jezik
Leto izida:	2013
Izvor:	Maribor
Tipologija:	2.11 - Diplomsko delo
Organizacija:	UM FZV - Fakulteta za zdravstvene vede
Založnik:	[K. Benčuk]
UDK:	159.944.4:614.253.5(043.2)
COBISS:	1908388
Št. ogledov:	2682
Št. prenosov:	489
Ocena:	0 (0 glasov)
Metapodatki:

Ostali podatki

Sekundarni jezik:	Angleški jezik
Sekundarni naslov:	Stress management in the workplace for nurses and healthcare technicians
Sekundarni povzetek:	Theoretical starting-points: Stress in the workplace is becoming more and more urgent problem of the modern society. Nurses and healthcare technicians confront numerous stressors in their workplace. Problems with stress identification and management lead to consequences in the psychophysical health of employees having a negative impact on the organisation as well. My thesis is aimed at stating stress types, symptoms, causes and consequences of stress. In addition, effective stress management strategies are presented. Moreover, the research part of my thesis comprises findings how nurses confront workload and how they manage stress. Research methodology: The research dating back to December 2012 was based on the quantitative method using questionnaires which consisted of 13 closed and semi-closed questions. As a matter of fact 90 nurses and healthcare technicians employed with different departments of University Clinical Centre Maribor were included in the research. Results: According to the research results nurses and healthcare technicians are exposed to a range of stressful situations in the workplace. In order to confront the workload several strategies are used to manage stress in an efficient way. However, nurses are not able to manage their personal lifestyle and work environment very well. Conclusion: Stress management begins with recognizing causes of stress. It is necessary to confront with stress and to turn it to your profit. This is the only way that the negative influence of stress is not reflected in employees’ health. Employers can contribute to the healthier work environment by introducing different stress management programmes offering support and help by developing personal stress management methods for employees. However, everyone is responsible for his or her life and health and just a simple thought direction can be a great solution.
Sekundarne ključne besede:	Stress;stress in the workplace;nurse;healthcare technicians;stress management.;
URN:	URN:SI:UM:
Vrsta dela (COBISS):	Diplomsko delo/naloga
Komentar na gradivo:	Univ. v Mariboru, Fak. za zdravstvene vede
Strani:	VI, 54 f., 7 f. pril.
Ključne besede (UDK):	philosophy;psychology;filozofija;psihologija;psychology;psihologija;executive functions;izvrševalne funkcije;work and fatigue;efficiency;delo in utrujenost;učinkovitost;applied sciences;medicine;technology;uporabne znanosti;medicina;tehnika;medical sciences;medicina;public health and hygiene;accident prevention;javno zdravje in higiena;preprečitev nesreč;public and professional organization of health;javna in poklicna organizacija zdravstva;
ID:	80990