doktorska disertacija
Petra Venišnik (Avtor), Sonja Treven (Mentor), Polona Tominc (Komentor)

Povzetek

V doktorski nalogi smo se lotili obravnave problema, ki po nam dostopni literaturi ni obravnavan. Zasledili nismo podatka, da bi v Sloveniji izvedli raziskavo, v katerem podjetju že uporabljajo coaching in v katerem ne. Zasledili tudi nismo podatka, da bi bila do sedaj narejena raziskava o vplivu aktivnosti coachinga na zadovoljstvo zaposlenih in uspešnost podjetja z vidika managementa. Torej tudi modela coachinga in vpliva njegovih aktivnosti z vidika managementa na zadovoljstvo zaposlenih in uspešnost podjetja, po nam dostopni literaturi še ni možno zaslediti. Ker nas povezava med konstrukti v okviru coachinga ter konstruktoma zadovoljstvo zaposlenih in uspešnost podjetja, prav tako pa tudi povezava med konstrukti v okviru cochinga in posameznimi komponentami zadovoljstva zaposlenih in uspešnosti podjetja zanima, smo jo opravili v naši doktorski disertaciji. Z namenom uporabe v praksi smo izdelali managementski model coachinga, s pomočjo katerega smo preučili vpliv aktivnosti coachinga na zadovoljstvo zaposlenih in uspešnost podjetja. Človek postaja v podjetju čedalje bolj pomemben, saj tako managerji kot tudi zaposleni predstavljajo prednost v podjetju. Pomembno je, da se zaposleni pri opravljanju svojega dela počutijo dobro in so zanj motivirani oziroma da so zadovoljni pri delu. Prav tako je pomembno, da znajo managerji svoje veščine vodenja pravilno uporabljati, saj s tem vplivajo na zadovoljstvo zaposlenih in uspešnost podjetja. V doktorski disertaciji smo na podlagi zgoraj napisanega poskušali odgovoriti na temeljno raziskovalno vprašanje: Kakšen je potencialni dodatni učinek na zadovoljstvo zaposlenih in uspešnost podjetja z uporabo managementskega modela coachinga in aktivnosti, ki jih zajema model? Namen naše doktorske disertacije je na temelju teorije s tega področja in spoznanj s terenske raziskave oblikovati managementski model coachinga in vpliva njegovih aktivnosti na zadovoljstvo zaposlenih in uspešnost podjetja. Regresijski managementski model coachinga je v empiričnem delu raziskave temeljil na konstruktih v okviru coachinga in konstruktu zadovoljstvo zaposlenih ter konstruktu uspešnost podjetja, v ozadju katerih so managerji in zaposleni. Gre za naslednje konstrukte, ki so obenem tudi naši ključni raziskovalni konstrukti: (i) konstrukti v okviru coachinga (empatija, asertivna komunikacija, strateško razmišljanje, delegiranje in optimiranje dela), (ii) konstrukt zadovoljstvo zaposlenih in (iii) konstrukt uspešnost podjetja z vidika managementa. Povezavo med omenjenimi konstrukti najbolje odraža naša temeljna teza, ki se glasi: podjetja lahko ob primerni pozornosti, ki jo namenijo izvajanju komponent managementskega modela coachinga, dosegajo pomemben vpliv na zadovoljstvo zaposlenih ter na uspešnost podjetja. V raziskovanju smo upoštevali, da konstrukte v okviru coachinga ter konstrukta zadovoljstvo zaposlenih in uspešnost podjetja z vidika managementa, merimo na temelju opredeljenih konstruktov in posameznih komponent zadovoljstva zaposlenih in uspešnosti podjetja. V okviru coachinga smo oblikovali 5 konstruktov: (i) empatija, (ii) asertivna komunikacija, (iii) strateško razmišljanje, (iv) delegiranje in (v) optimiranje dela. Konstrukt zadovoljstvo zaposlenih je sestavljen iz naslednjih petih komponent (spremenljivk): (i) posameznikova ustvarjalnost, (ii) organizacija dela, (iii) timsko delo, (iv) vsebina dela in (v) medsebojni odnosi. Konstrukt uspešnost podjetja pa je sestavljen iz naslednjih štirih komponent (spremenljivk): (i) obvladovanje stroškov, (ii) donosnost izdelka, (iii) dobiček in (iv) rast prihodkov. Glede na tezo doktorske disertacije in temeljno raziskovalno vprašanje ter s tem povezane ključne konstrukte je bil naš cilj na ravni storitvenih podjetij v Sloveniji pri managerjih in zaposlenih v skladu z opredeljenim vzorcem izmeriti vpliv coachinga in njegovih aktivnosti na dejavnike zadovoljstva zaposlenih in kazalnike uspešnosti podjetja. Tako smo prvič v Sloveniji izmerili povezavo med coachingom, zadovoljstvom za

Ključne besede

zaposleni;zadovoljstvo zaposlenih;uspešnost poslovanja;management;mentorstvo;svetovanje;modeli;

Podatki

Jezik: Slovenski jezik
Leto izida:
Tipologija: 2.08 - Doktorska disertacija
Organizacija: UM EPF - Ekonomsko-poslovna fakulteta
Založnik: P. Cajnko]
UDK: 005.963.2(043.3)
COBISS: 22475238 Povezava se bo odprla v novem oknu
Št. ogledov: 1215
Št. prenosov: 221
Ocena: 0 (0 glasov)
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Ostali podatki

Sekundarni jezik: Angleški jezik
Sekundarni naslov: MANAGEMENT COACHING MODEL AND IMPACT OF ITS' ACTIVITIES ON EMPLOYEE SATISFACTION AND ON EFFECTIVENESS OF ENTERPRISE
Sekundarni povzetek: We have been dealing with a problem in the doctoral dissertation which has not been researched according to the available literature for us. We have not found data about the research in Slovenia if companies use coaching or not. We have not found data about the research of coaching activities and their influence on satisfaction of employees and successfulness of a company from the management point of view. Therefore, we have not been able to find the model of coaching and its activities’ influence from the management point of view to satisfaction of employees and successfulness of the company according to the available literature for us. Because the connection between the coaching constructs and constructs of employees’ satisfaction and successfulness of a company as well as the connection between the constructs in connection with coaching and separate components of employees’ satisfaction and successfulness of a company has been interesting for us, we have done a research in our doctoral dissertation. We have prepared a management model of coaching with the purpose of using it in practice and we have researched the influence of activities of coaching to satisfaction of employees and successfulness of a company. A human is becoming more and more important in a company because managers as well as employees present an advantage in a company. It is important that the employees feel well at their work and that they are motivated for it or satisfied at work. It is also important that managers know how to use their skill well and therefore, influence satisfaction of the employees and successfulness of the company. We have tried to answer the basic research question in the doctoral dissertation according to the written above: What is the potential additional effect on the employees’ satisfaction and successfulness of the company with using management model of coaching and activities of the model? The purpose of our doctoral dissertation has been to shape a management model of coaching and influence its activities on employees’ satisfaction and successfulness of the company with the basic theories from that area and research findings from the research. Regression management model of coaching in the empirical part of the research is based on constructs of coaching and the construct of employees’ satisfaction and the construct of the company’s successfulness. The next constructs are of key importance for our research: constructs in connection with coaching (empathy, assertive communication, strategic thinking, delegating, and optimization of work), the construct of employees’ satisfaction, and the construct of successful company from the management’s point of view. The connection between the mentioned constructs is best described in out foundation thesis which follows: companies can if they have appropriate attention which they focus on execution of components of management model of coaching reach and important influence on the employees’ satisfaction and successfulness of the company. We have considered that the constructs of coaching and constructs satisfaction of employees and successfulness from the point of view of management are measured on defined constructs and separate components satisfaction of employees and successfulness of the company. We have formed 5 constructs in connection with coaching: empathy, assertive communication, strategic thinking, delegating, and optimization of work. The construct satisfaction of employees is formed from the following five components (variables): creativity of an individual, organization of work, team work, content of work, and interpersonal relationships. The construct of company’s successfulness is a compound of the following four components (variables): mastery of expenses, lucrativeness of the product, profit, and growth of incomes. According to the doctoral dissertation and basic research question and the connected key constructs, our goal has been to measure the influence of coaching and its activities on satisfaction of employees’ factors a
Sekundarne ključne besede: coaching;satisfaction of employees;successfulness of an enterprise;management;a model;
URN: URN:SI:UM:
Vrsta dela (COBISS): Doktorsko delo/naloga
Komentar na gradivo: Univ. v Mariboru, Ekonomsko-poslovna fak.
Strani: XIII, 270 str., 69 str. pril.
ID: 8732124