diplomska naloga
Karen Vodopivec (Author), Armand Faganel (Mentor)

Abstract

Zadovoljstvo odjemalcev kot merilo kakovosti bančnih storitev

Keywords

storitve;kakovost;odjemalci;zadovoljstvo;zvestoba;merjenje kakovosti;merjenje zadovoljstva;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UP FM - Faculty of Management Koper
Publisher: [K. Vodopivec]
UDC: 336.71:658.89(043.2)
COBISS: 3314391 Link will open in a new window
Views: 3281
Downloads: 103
Average score: 0 (0 votes)
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Other data

Secondary language: English
Type (COBISS): Undergraduate thesis
Thesis comment: Diplomska dela, Fakulteta za management
Pages: VIII, 43 str. + pril.
ID: 1491887