diplomsko delo visokošolskega strokovnega programa
Zdravko Sičanović (Author), Marjan Leber (Mentor), Andrej Polajnar (Co-mentor)

Abstract

Načrtovanje zadovoljstva strank z metodo QFD v Zavarovalnici Maribor d.d. : diplomsko delo visokošolskega strokovnega programa

Keywords

kakovost;načrtovanje storitev;zadovoljstvo kupcev;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UM FS - Faculty of Mechanical Engineering
Publisher: [Z. Sičanović]
UDC: 658.56(043.2)
COBISS: 9245206 Link will open in a new window
Views: 2851
Downloads: 0
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Other data

Secondary language: English
Secondary title: Planing of customers satisfaction with QFD method in Zavarovalnica Maribor d.d.
Secondary keywords: quality;planning service;customers satisfaction;
URN: URN:SI:UM:
Type (COBISS): Undergraduate thesis
Pages: VI, 107 f.
ID: 8710424